- SHI (Providence, RI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- H&R Block (Lincoln, RI)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Brown University (Providence, RI)
- …will work closely with their supervisor and the IT Communications Manager to communicate significant service changes, coordinate documentation, and improve ... higher-ed systems such as Google Suite, Microsoft Office 365/OneDrive, Slack, Zoom, ITSM/ service desk systems, learning management systems, etc. + Experience… more
- CareWell Urgent Care (Warwick, RI)
- CareWell is seeking a dependable per diem front desk registration clerk for our urgent care facility in Warwick, RI Our ideal candidate is friendly and has excellent ... to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly) + Report any problems or… more
- Cengage Group (Providence, RI)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more