- Under Armour, Inc. (Providence, RI)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations… more
- Verint Systems, Inc. (Providence, RI)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you...Operations team, you will be a key driver of service reliability and continuous improvement. This role is central… more
- PPL Corporation (Providence, RI)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... Office is seeking a Head of Field and Grid Ops AI and to be an integral part of...to restore power or respond to other issues affecting customer service . This role may necessitate the… more
- Brightstar Lottery (West Greenwich, RI)
- …needs and deliver effective technical solutions. + Respond promptly to customer concerns and service -level incidents, ensuring resolution meets performance ... Data Ops Anly II Location: West Greenwich, RI, US,...creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees.… more
- Citizens (Riverside, RI)
- …will also be expected to perform daily tasks in compliance with procedures, service level agreements, and quality standards. This role demands proficiency in various ... Delivery Solutions group operates in a high-volume, fast-paced environment with critical Service Level Agreements (SLAs). Due to the nature of this environment,… more
- Citizens (Johnston, RI)
- …requires accuracy and attention to detail as there is direct customer impact. Primary responsibilities include: + Performs advanced clerical operations tasks ... problems and works to resolve them accurately and within service level agreements. + Will also utilize knowledge of...financial risk to Citizens and detailed knowledge of multiple systems to solve problems. + Ability to multitask, prioritize,… more
- The Hertz Corporation (Providence, RI)
- …+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and ... and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops ...to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer… more
- Citizens (Riverside, RI)
- …products. This role requires maintaining expertise in operational capabilities, systems , and products, ensuring high-quality execution of tasks, and providing ... exceptional support to Special Liquidity sales and service teams. Primary responsibilities include + Detail focus on managing and quality assuring operations related… more
- PPL Corporation (Cumberland, RI)
- …to build and maintain strong, diverse communities today. Overview Reporting to the Director, Customer Service Ops & Support, the Lead Supervisor is ... The Lead Supervisor must have a deep understanding of customer service best practices and be able...to the business area. * Knowledge and understanding of customer systems within a regulated environment *… more
- Teradata (Providence, RI)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... 3 years of experience with designing, building, and operating distributed complex software systems on Google Cloud, AWS and Azure. + Experience with dev- ops … more