- Lumen (Providence, RI)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate I you will play a crucial role in ensuring ... on the business by driving customer loyalty and advocacy. A successful Customer Success Advocate I can help reduce churn, increase revenue, and improve… more
- Lumen (Providence, RI)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our ... and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual contributor role. The team you will… more
- Lumen (Providence, RI)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Providence, RI)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... candidates in Central or Eastern time zones. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set … more
- Nelnet (Providence, RI)
- …firm experienced in all industry standard compliance and information security issues. The Customer Advocate coordinates the efforts of team members, and in some ... any and all business relationships essential to the overall success of the project by maintaining integrity in all...to 15% of the time EDUCATION AND EXPERIENCE: The Customer Advocate must have sufficient service delivery… more
- MetLife (Providence, RI)
- Job Title: Sr. Customer Care Advocate - $22.10/hr. Location: Warwick, RI. Virtual with In-Person Training. New Hires Should live within a commutable distance of ... Care Team starting on July 8th, 2024. As a Customer Care Advocate , you will receive in-bound...customers to do business with us. To enhance your success and engagement from day one and throughout your… more
- MetLife (Providence, RI)
- Job Title: Customer Care Advocate Location: Warwick, RI. Virtual with in person training. New Hires Should Live Within a Commutable Distance of Our Office in ... Warwick RI. The Team You Will Join The Global Customer Service and Operations (GSCO) team is the face...putting customers at the heart of all you do. Success in this role requires problem solving and putting… more
- SHI (Providence, RI)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- iCIMS (Providence, RI)
- …an effective talent acquisition strategy. + Through a consultative approach, be the customer advocate for support and product matters. Lead and guide customers ... prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent acquisition… more
- Trellix (Providence, RI)
- **_Job Title:_** Customer Success Manager, Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible for ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more