- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …areas for improvement. This may include resolving complex issues, providing technical support , or providing front-line coverage during peak volume periods and or ... to optimize efficiency and enhance customer experience. + Training and Process Support : Provide suggestions for coaching and best practices for handling calls and… more
- Ricoh Americas Corporation (Providence, RI)
- …for technical support and customer service excellence. + Prior experience in IT Help Desk Support , preferably with exposure to both application and hardware ... **Job Title:** Field Representative II - First Responder Print In this dynamic...point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic… more