- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- CVS Health (Woonsocket, RI)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Michaels (Warwick, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing... service. Nights and weekends (nights). + Assist Store Manager in leading and managing adherence to Standard Operating… more
- Nelnet (Providence, RI)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Anytime Fitness (Holliston, MA)
- …with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and drinks. Their ... running as efficiently and effectively as possible. The ideal candidate has experience with restaurant opening/closing processes and has worked in a restaurant… more
- Sharecare (Providence, RI)
- …delivery by the entire team to drive contractual outcomes and positive customer experience . + Evaluates and communicates overall team performance expectations ... Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer...Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or… more
- Ford Motor Company (Providence, RI)
- …team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care experience to life in the FordPass mobile ... and key results (OKRs) for the FordPass Vehicle Care experience . Analyze usage data, customer feedback, and...a specific digital product launch as the Lead Product Manager . **Even better, you may have ** + Proven… more
- Cardinal Health (Providence, RI)
- …commercializing and monitoring the appropriate products and services. **_The Senior Marketing Manager , Customer Insights & Advisory Boards, is responsible for ... to empower sales and strategy teams. **_Job Summary_** The **_Senior Marketing Manager , Customer Insights & Advisory_** **_Boards,_** is responsible for shaping… more
- Confluent (Providence, RI)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Rubrik (Providence, RI)
- …a mission to secure the world's data and redefine cyber resilience. As **Sr. Manager , Practitioner Customer Advocacy** you'll play a pivotal role in building ... ** Experience You'll Need:** + 10+ years of experience in technical advocacy, customer marketing, or...10+ years of experience in technical advocacy, customer marketing, or community leadership within cybersecurity, cloud, or… more