- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused ... on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer … more
- Sharecare (Providence, RI)
- … participant a care plan addressing their total healthcare needs.. + Identifies participant barriers to accessing health care services and advises them of ... at risk for increasing acuity, and for educating the participant about that risk and if necessary and with...Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success… more
- Highmark Health (Providence, RI)
- …+ Performs administration tasks such as leave approvals and functions as a lead/ participant in meetings as the department representative . Works on projects and ... and oversight for all enrollment, premium billing, claims and/or customer service telephone and written correspondence inquiries (routine, priority Congressional /… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …the service desk supports multiple clients in a shared services environment, the candidate should be comfortable learning multiple technologies, supporting ... ASM is looking for a Full Time Service Desk Analyst to work on the ...Application Provisioning + Support Community Care providers and medical participant organizations + Trouble shoot medical patient records transport… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …new technology and resolve technical problems individually and as a senior project participant . + Ability to communicate effectively, both orally and in writing and ... + Ability to consistently meet and exceed expectations and incorporate customer service into all aspects of work. + Advanced experience with Citrix, SAN… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- Provides support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems ... job schedules. **Duties and Responsibilities:** + Operator will provide support services for the Production, Scheduling and Controls Team, currently being supported… more
- University Medicine (Providence, RI)
- …is responsible for providing comprehensive screenings, assessment, care coordination services , disease education with the intent of encouraging self-management for ... and decrease unnecessary utilization. The nurse case manager is an active participant in the coordination and facilitation of interdisciplinary care team meetings… more
- University Medicine (East Providence, RI)
- …Program and Code of Conduct. + Consistently practices the Brown Medicine Customer Service Standards. + In collaboration with the RN, provides direct patient care for ... Follows Brown Medicine Policy and Procedures at all times and is an active participant in the QI program. + Utilizing supplies, equipment and resources to contains… more
- University Medicine (East Providence, RI)
- …and Code of Conduct. + Consistently practices the Brown Medicine Customer Service Standards. + Provide nursing triage, assessment and education to patients via ... and Procedures at all times and is an active participant in the QI program + Adheres to required...environmental safety practices. + Participates in staff meetings and In- services as required/requested. + Demonstrates flexibility in patient care,… more
- University Medicine (East Providence, RI)
- …where needed. Follow policy and procedures and be an active participant in quality programs. + Maintain confidentiality/privacy/security of all patients and ... drugs, supplies and equipment. + Participate in staff meetings, and In- services (mandatory and regular). + Demonstrate flexibility in patient care, assignment,… more