- J&J Family of Companies (Providence, RI)
- …for differentiated enhancements and program adoption. Creatively works to address unique customer opportunities to grow customer engagement through ... Sr. Program Manager , ACUVUE(R) Practice Engagement - 2406187779W...and shape program roadmaps, as well as oversee program customer experience to accelerate engagement adoption. Will… more
- Trellix (Providence, RI)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Cengage Group (Providence, RI)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...tools and analytics that support the US Higher Education Customer Success organization, as well as driving… more
- Trellix (Providence, RI)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... you will be responsible for managing a team of Customer Success Managers responsible for customer...passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills… more
- Verint Systems, Inc. (Providence, RI)
- …of Job Function** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...customer /experience management industry. \#LI-BM1 At Verint, we believe customer engagement is the core of every… more
- CVS Health (Woonsocket, RI)
- …ambiguity. The Program Manager will report directly to the Senior Manager of Digital Engagement . Key Responsibilities + Responsible for supporting analytics ... consolidates for Sr. Manager /Director + Define key KPIs to measure program success + Seek new opportunities to innovate the retail space and rethink user… more
- Ford Motor Company (Providence, RI)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... + Handle customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success Team at key dealer… more
- Quadient (Providence, RI)
- …the creation and execution of dynamic marketing campaigns aimed at expanding customer engagement and driving revenue growth. Leveraging both digital and ... showcase how additional offerings meet their needs. + Work closely with customer success , sales, and product teams for campaign alignment and support. +… more
- Marriott (Providence, RI)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- CVS Health (Providence, RI)
- …to proactively build partnerships, foster collaboration, and influence others for customer success . Education: + Bachelor's degree or equivalent experience ... our cloud technology advancements, our developer community, and our CPT customer -facing engineers, facilitating seamless knowledge transfer and engagement .… more