- Citizens (Riverside, RI)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Johnston, RI)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- PPL Corporation (Providence, RI)
- …performance (eg, proactive customer service, outage management, grid balancing, fraud detection, IoT security). The Senior level performs assigned tasks ... the cities and towns where we do business, providing support for programs and organizations that empower the success...to restore power or respond to other issues affecting customer service. This role may necessitate the need to… more
- PPL Corporation (Providence, RI)
- …performance (eg, proactive customer service, outage management, grid balancing, fraud detection, IoT security). The Senior level performs assigned tasks ... the cities and towns where we do business, providing support for programs and organizations that empower the success...to restore power or respond to other issues affecting customer service. This role may necessitate the need to… more
- Citizens (Johnston, RI)
- Description The Senior Manager of Non-Financial Risk Management Oversight is responsible for the independent oversight, review and effective challenge and risk ... position constitutes a key component within a team of skilled, engaged and customer -focused colleagues with a broad span of responsibilities. The role will require… more
- Highmark Health (Providence, RI)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... + Analyze member risk and engage internal departments to manage this risk. + Support other internal initiatives which may include but not limited to fraud … more
- RELX INC (Providence, RI)
- …align messaging, and effectively deliver business reviews and other presentations to customer senior leadership. + Demonstrating proficiency in all aspects of ... a portfolio of complex projects and programs concurrently for key customer accounts. This may involve multiple Project Managers, cross-functional teams, and… more
- Citizens (Johnston, RI)
- Description The Senior Manager of Nonfinancial Risk Oversight may be responsible for the independent risk oversight of the Business Unit(s). This role is responsible ... key component within a team of skilled, engaged and customer focused colleagues with a broad span of responsibilities....the relevant business and must be actively engaged to support the business with providing domain relevant advice, monitoring,… more
- TTEC (Providence, RI)
- …+ 10 years' experience in a BPO sales environment, with experience in outsourced customer care services or fraud prevention & detection solutions + Verifiable ... the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company… more
- Lincoln Financial Group (Providence, RI)
- …and related value-add services. You will act as a resource to support the definition of product strategy, vision, value proposition, and product enhancements. ... the product lifecycle to ensure group products/services are market competitive and meet customer needs. **What you'll be doing** + Maintains knowledge on current and… more