- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 3 (Call Center) Date: Jul 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company / ... Location Information AO Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or ... Strong verbal and written communication skills Successful completion of Internal Tier 2 Training Modules. Qualifications Position Qualifications + High School… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Jul 3, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation AOS/Ashland ... City, TN AO Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment… more
- U-Haul (Phoenix, AZ)
- …for you. Position Overview: Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for providing support, via phone queues ... and live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the WebSelfStorage Application. The ideal candidate must be extremely customer-focused, technically savvy, analytical, and data-oriented, composed under pressure,… more
- AO Smith (Johnson City, TN)
- Water Heater Tech Support Tier 2 Date: Jun 20, 2025 Location(s): Johnson City, TN, US, 37602 Company: A. O. Smith Corporation Company / Location Information AO Smith ... is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as… more
- Compass Minerals America Inc. (Overland Park, KS)
- …time.)_ + Meets or exceeds all criteria of a Customer Experience Specialist - Tier 1. + Embodies culture/behaviors. In depth knowledge to support all accounts within ... complex processes and time sensitive escalations. + Serves top tier and/or more complex accounts (eg. equipment / EDI)....customers. + Role model for Customer Experience Specialist - Tier 1 eg: side car trainer exhibiting world class… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...ConnectWise. + Communicates and works as a team with Tier II and Tier III to solve… more
- Eligo Energy, LLC (Chicago, IL)
- …according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution to ... outbound calls or electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment. + Research and resolve… more
- Wolters Kluwer (Philadelphia, PA)
- …+ Receive, evaluate, and answer customer problems and issues in a timely manner following established customer service procedures via phone and email + Maintain or ... exceed quality performance metrics, including call monitoring scores + Communicate and explain information and data to customers and other team members + Utilize critical thinking + Software testing to identify bugs and potential fixes + Assume remote control… more
- Patterson Companies, Inc. (Brookings, SD)
- …organization. **Job Description:** Job Description **Job Summary** The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, ... and/or chat session, to ensure the customer's questions are answered in a timely manner. This includes receiving, prioritizing, documenting and actively resolving customer requests and escalating incidents when considered appropriate and necessary to maintain… more
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