- The ODP Corporation (Boca Raton, FL)
- …and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take appropriate action to ... execute solutions, resolve, or escalate issues to team Manager on behalf of the customer or sales representative. + Assist with any additional service area based on business needs or performs special projects as needed. + Answer inbound phone calls and email… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...ConnectWise. + Communicates and works as a team with Tier II and Tier III to solve… more
- Robert Half Office Team (St. Petersburg, FL)
- …The PEO Benefits Specialist I provides essential support to clients, their employees, and internal partners. This role is responsible for the setup, processing, ... maintenance, and support of client benefit accounts within a PEO environment. The specialist ensures high-quality service through effective communication and timely issue resolution. Key Responsibilities: + Provide exceptional customer service to clients,… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton, CA...point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. ... their issues are being actively addressed. + Elevate requests to Tier 2, System Integrators, and Tier 3 Teams when appropriate to resolve more complex customer… more
- Proven IT (Tinley Park, IL)
- Tier 2 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier II ... This is the intermediate level of customer support. The Tier II Engineer has a broad understanding of the...is required to understand the inner workings. Responsibilities + Tier II aids support to the Proven IT … more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... and community.We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position...Full-Time position in Kansas City, MO. **Job Summary:** The Tier II Service Desk Specialist must possess and apply… more
- Robert Half Office Team (Rochester, NY)
- Description We are looking for a skilled PIA P& C Support Specialist ( Tier II) to join our team in Rochester, New York, on a contract basis. In this role, you will ... provide advanced support and customer service related to property and casualty products, workers' compensation, and bonds. You will utilize your expertise in insurance industry practices and systems to ensure seamless client experiences while resolving complex… more
- Patterson Companies, Inc. (Boise, ID)
- …organization. **Job Description:** Job Description **Job Summary** The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, ... and/or chat session, to ensure the customer's questions are answered in a timely manner. This includes receiving, prioritizing, documenting and actively resolving customer requests and escalating incidents when considered appropriate and necessary to maintain… more
- Insight Global (Oak Brook, IL)
- …preferred) Friday - Tuesday 7AM-4PM We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education ... a passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic… more
- Canon USA & Affiliates (NC)
- …and heart of Canon products-helping people capture life's most important moments. As a Tier 2 Camera Pro Support Rep, you'll serve as a trusted expert and ... problem-solver for Canon's valued customers and CPS (Canon Professional Services) members. You'll use your technical skills, product knowledge, and commitment to customer care to deliver an exceptional support experience. As part of the Canon Family, you'll… more