- TEKsystems (Annapolis, MD)
- …+ Troubleshoot a variety of issues including: + Printers + Network connectivity + Windows 10 + VPN access + Active Directory (password resets, account unlocks) + ... Perform remote and onsite server troubleshooting. + Maintain thorough documentation of support activities and resolutions. + Support DHCP/DNS configurations and basic SQL tasks. + Collaborate with third-party vendors to resolve client issues. Additional Skills… more
- TEKsystems (Baltimore, MD)
- Our client is seeking a technically skilled IT Helpdesk Analyst to deliver Tier 1 and Tier 2 support for approximately 175 end users. The role begins with ... configuration Required Qualifications: 1-2 years of experience in a corporate IT helpdesk or technical support role Proficiency with ConnectWise or similar ticketing… more
- Insight Global (Des Plaines, IL)
- …. Skills and Requirements * 3 years experience Level 1/Level 2 Helpdesk experience * Strong customer service skills over the phone * Ticketing ... system experience * Quick Learner * Experienced with High ticket volume * Experience disabling and enabling accounts * Okta support experience (level 1/2) * ServiceNow Ticketing system experience null We are a company committed to creating diverse and… more
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