- TEKsystems (Southlake, TX)
- …* Diagnose and troubleshoots end user desktop application issues and provides appropriate solution. * Provides timely resolution of problems or escalation on behalf ... of the customer and ensures their satisfaction * Provides incident status updates to management and end-users per service level guidelines * Support and maintain effective relationships with users Develops, documents, and implements standard operating… more
- Insight Global (Seattle, WA)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of helpdesk experience Access control experience (SOX implementation) Windows ... Microsoft 365 experience Helping onboard new hire equipment Triaging experience with desktops, software, printers, light building IT Jira service desk Screen sharing support In-person support Excellent communication and interpersonal skills, with a strong… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What ... the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in...knowledge and working and general industry knowledge. As a Helpdesk Techni cia n on our team, you'll collaborate… more
- Insight Global (Minneapolis, MN)
- …the largest and most established financial institutions in North America is seeking a Helpdesk Technician to join the client services team. They are looking for ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2-3+ years of Helpdesk Technician experience or Customer Support role, A+… more
- TEKsystems (Burlington, VT)
- …Top Skills' Details 1. Remote help desk support experience. This position will be fully remote so someone should have remote troubleshooting 2. Customer service and ... team mentality. This team is very tight and the manager needs someone that she can work with every day. 3. Active directory and virtual desktop experience 4. Epic support experience is not required but will be a huge bonus to have Skills Help desk support,… more
- Waverly Health Center (Waverly, IA)
- …documentation of inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and electronic Helpdesk ... Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first-tier problem resolution to Helpdesk requests… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end ... users. They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential functions will include:… more
- Hidden Level (Syracuse, NY)
- …to enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in ... in a timely and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across macOS, Windows 10, and… more
- TekSynap (Colorado Springs, CO)
- …travel as required for meetings and training sessions. **Overview** We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) ... Helpdesk Technician serves as the primary IT focal point for HQ USSPACECOM personnel, providing comprehensive technical support across multiple facilities. This… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Helpdesk Technician Aberdeen Proving Ground, MD (http://maps.google.com/maps?q=6175+Guardian+Gateway+Aberdeen+Proving+Ground+MD+USA+21005) Job Type ... be! We are currently hiring for a dynamic and experienced SATCOM Helpdesk Technician . Clearance:Active DoD Secret Clearance Work Schedule:Onsite, Full-Time Role… more