- General Dynamics Information Technology (Washington, DC)
- …an Impact:** + Provide technical support of Windows server systems, performing Tier II and Tier III administration, troubleshooting, and root-cause-analysis ... activities + Perform system administration duties and function + Monitor, manage, and maintain pre-production and production environments, and respond to system alerts + Respond to assigned tasks, incidents, and service requests + Plan, design, and deploy… more
- Robert Half Technology (Charlotte, NC)
- Description Overview: Robert Half is proactively building a network of Tier 3 Help Desk Analysts for future contract engagements. These roles require advanced ... Partner with engineers and administrators for root-cause analysis. + Mentor Tier 1/2 staff and contribute to enterprise support documentation. Requirements… more
- TEKsystems (Flint, MI)
- …*We are looking to set up interviews as early as next week* Job Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year of IT support or ... IT Service Desk experience required. This can be a combination of professional IT work experience and internships. Must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule." Nice To… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development ... teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,...ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call… more
- Insight Global (Houston, TX)
- Job Description An employer in the Northwest Houston area is looking to hire a Tier 1 Cyber Security Operations Center Analyst. With a team of 6, this person will be ... for actively monitoring and analyzing security alerts, as well as resolving Tier 1 incidents through a SIEM/Automation tool, ensuring accurate documentation and… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. ... They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential functions will include: +… more
- CACI International (Sterling, VA)
- Tier 2 Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... is currently looking for a motivated, career and customer-oriented Tier 2 Technician (Journeyman) with Agile methodology experience to...to do:** Support end-user applications and work in a multi- tier service desk as well as work with software… more
- SKC Communication Products LLC (NY)
- …AND DUTIES + Responsible for working with Clients, Account Executives, Construction Managers, Electricians and associated building disciplines to perform site surveys ... Title: Design Engineer Reports to: Josh Starkey Department: Operations Employment Status: Exempt Location: Varies GENERAL PURPOSE Design, engineering, commissioning & training for a wide range of audio visual integration projects. Responsible for technical… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Weekday Swing Shift** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San Antonio **Position ... **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk...Serve as the escalation point for unresolved issues from Tier 2 support or other teams. * Document all… more
- TEKsystems (Coppell, TX)
- …The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting ... end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2… more