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_Please note this position requires being on-site 4x a week in our Southfield office location_

Responsibilities:

+ Serve as the first point of contact for visitors and incoming calls to the management team.

+ Manage calendars for the VP and coordinate meetings and appointments for managers.

+ Prepare documents, reports, and control access to the floor.

+ Set up workstations for new associates.

+ Coordinate deliveries for kitchen and office supplies.

+ Receive vendors for meetings, deliveries, and mail.

+ Organize activities and deliveries for committees (e.g., BOAT).

+ Arrange lunches for Technical Service Center (TAC) associates.

+ Collaborate with administrative teams in Memphis and St. Petersburg.

+ Plan and arrange venues, equipment, catering, accommodations, and travel for medium-scale events.

+ Identify and report noncompliance with organizational policies and regulatory codes.

+ Answer phones, emails, and inquiries; direct complex matters to appropriate colleagues.

+ Initiate internal and external contact to convey requests, provide instructions, or obtain information.

+ Greet visitors and respond promptly to questions and issues.

+ Support procurement processes and ensure compliance with established protocols.

Skills & Requirements

+ Clear and effective verbal communication; ability to provide guidance when needed.

+ Strong organizational and prioritization skills; work independently with minimal supervision.

+ Knowledge of policies, procedures, and compliance requirements.

+ Proficiency in MS Office 365, Zoom Meeting, Zoom Phone, and Visio.

+ Ability to support business processes and use standard office equipment/software effectively.