• Clinic Manager- Plastic Surgery (Westwood)

    UCLA Health (Los Angeles, CA)


    Description

    Reporting to the Clinical Director, the Clinic Manager oversees the daily clinic operations and patient care support functions for assigned UCLA Health FPG Specialty Care Network clinical practices which includes, but is not limited to, Plastic Surgery. These specialties are located in separate offices and therefore the Clinic Manager travels to various Plastic Surgery locations. Responsible for FTE, call center and patient access, administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, policy development and deployment. Develops project plans to ensure department goals and effective operations of these clinical practices are met. Responsibility includes following and adhering to personnel policy and procedure, hiring, recruiting qualified personnel. The Clinic Manager will work with the Lead physician, Director of Operations, Managers, Division Administrators, Medical Directors, Executive CAO and FPG COO to assure an overall effective operation of these clinical practices.

    Qualifications

    Required:

    + 3 Years of Management Experience in Healthcare

    + Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.

    + Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

    + Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.

    + Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.

    + Working knowledge of medical terminology.

    + Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.

    + Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.

    + Working knowledge of major medical insurance plans.

    + Ability to work occasional weekends or evenings as required.

    Preferred:

    + Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.

    + Working knowledge of the CareConnect system.

    + Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.

    + Accounting skills to plan, prepare and analyze revenue and expense budgets.

     

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