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Dispatcher/Operations Coordinator

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Department: Operations and Fleet Management

Posted: 12/10/2025

Location Name: ATS International - Jacksonville, FL

Wage Max: 56,000.00 Annual

Wage Min: 42,000.00 Annual

Summary

The Dispatcher/Operations Coordinator is responsible for providing day-to-day general office support for the maintenance, dispatch, terminal, and equipment areas by processing, organizing, and arranging services as required to accomplish the goals of the Organization.

Education and Experience

+ High School Diploma or Equivalent.

+ Minimum of 2-3 years of experience in truck dispatching and general transportation, including standard processes and procedures.

+ Truck Brokerage, flatbed and over-dimensional experience preferred.

+ Demonstrated ability in responding to internal and external customer situations.

+ Excellent organizational skills with the ability to manage and prioritize workload in a fast-paced environment.

+ Proven planning and problem-solving abilities, including the ability to identify and resolve problems in a timely manner.

+ Self-motivated and capable of working independently, while handling several tasks simultaneously.

+ Collaborative team player, who is adaptable and willing to engage in various projects.

+ Ability to both think creatively and provide innovation, ideas and contributions to projects.

+ Must demonstrate a proactive commitment to ATS corporate values and the success of all staff.

+ Proficiency in Microsoft Office (Word, Excel, and Outlook) required.

+ Excellent communication skills (written, listening, and verbal).

+ Willing and able to travel infrequently, including overnight travel.

Essential Duties and Responsibilities

+ Coordinate communication and workflow between the terminal office and yard personnel to ensure timely cargo receipt and handling.

+ Develop inland transportation quotations in support of commercial opportunities utilizing LME tools.

+ Plan and arrange inland transportation solutions based on customer requirements, operational needs and service expectations.

+ Assist with outgoing and incoming shipment documentation including completing forms, entering data into internal system and maintaining organized records for accurate documentation and compliance.

+ Enhance commercial opportunities with cargo and trailer inventory and efficiencies by tracking outgoing and incoming shipments to allow for the maximum usage of trucks and trailers available.

+ Maximize the commercial opportunities available when truck/trailer assets are not fully utilized through Brokerage activities.

+ Determine appropriate equipment requirements for over-dimensional loads, and coordinate necessary permit escorts, and highway patrol support to ensure safe and compliant transport.

+ Prepare and provide quotes for over-the-road transportation services to both internal and external sales personnel to ensure accurate and aligned operational capabilities.

+ Understands and consistently performs in accordance with ATS's Mission, Vision, and Values.

+ Support ATS' culture by aligning actions, behaviors, performance, and decisions in accordance with Company's values as set forth in our All-Employee Competencies.

+ Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required.

+ Perform other duties and responsibilities as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This position performs work primarily in an office setting.

+ Consistently in a stationary position and occasionally will move around.

+ Constantly operates a keyboard and mouse and utilizes a computer monitor(s).

+ Frequently converse with internal and external customers in person or via phone system.

Compensation & Benefits

• The anticipated base salary range for this position is $42,000 to $56,000. Base salary offered is determined by relevant experience, education, certifications, and geographic as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.

• Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.

This organization participates in E-Verify.We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm your authorization, you will be given written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action is taken against you, including termination of employment.Employers may not use E-Verify to pre-screen job applicants or to discriminate based on citizenship status or national origin.Right to Work (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RighttoWorkPoster.pdf)

Esta organización participa en E-Verify.Proporcionaremos al gobierno federal la información de su Formulario I-9 para confirmar que está autorizado para trabajar en los Estados Unidos. Si E-Verify no puede confirmar su autorización, se le darán instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para resolver el problema antes de que se tome cualquier medida en su contra, incluida la terminación del empleo.Los empleadores no pueden usar E-Verify para preseleccionar solicitantes de empleo ni para discriminar por motivo de estatus de ciudadanía u origen nacional.Derecho al trabajo (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RighttoWorkPosterES.pdf)