• Shuttle Bus Operations Manager

    ABM Industries (Orlando, FL)


    Overview

    **Position Summary:** ABM Industries is seeking a reliable and experienced Shuttle Bus Operations Manager to oversee shuttle operations. In this role, you’ll monitor day-to-day route performance, ensure driver compliance, support vehicle operations, and maintain staffing efficiency. Depending on the contractual need this could be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility or warehouse.

    **Compensation:** $63k-$65k annual salary (US Dollars).

     

    _The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program_

     

    **Benefits:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

     

    Schedule: Must be available for flexible shifts in a 24/7 operation

    Key Responsibilities:

    • Lead and support shuttle team members, including drivers and fueler/cleaners

    • Oversee daily shuttle operations and route performance

    • Ensure compliance with safety standards and company policies

    • Conduct quality checks and safety observations

    • Deliver exceptional customer service to passengers

    • Assist with onboarding, training, and team development

    • Maintain accurate reports, time sheets, and daily logs

    • Address and report performance and disciplinary issues

    • Collaborate with management, staff, and clients to ensure operational success

    • Rotate buses efficiently to maintain service levels

    • Respond promptly to guest inquiries and provide directions

    • Must be available for flexible shifts in a 24/7 operation

    Qualifications:

    • High school diploma or equivalent work experience.

    • Valid CDL Class A or B with Passenger Endorsement (required) with no major traffic violations

    • 1+ year of related supervisory or transportation experience preferred

    • Strong customer service skills

    • Proficiency with Microsoft Office and online systems

    • Proficient in the English language

    REQNUMBER: 139376

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.