• Basic Needs Peer Assistant

    Harford Community College (Bel Air, MD)


    Position Information

    **Position Title** Basic Needs Peer Assistant

    **Posting Category** Part-Time Staff

    **Starting Hourly Rate Range** $16.07/hr

     

    Faculty Position (if applicable)

    About Harford Community College

    Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we’re committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website (https://www.harford.edu/about/get-to-know-harford/index.php) .

    Affirmative Action and Equal Employment Opportunity Statement

    Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices.HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status.

     

    Benefits

    Job Description

    The Basic Needs Peer Assistant plays a vital role in addressing and combating campus food insecurity and other basic needs that impact student well-being. This position will assist in monitoring the daily operations of the Food Pantry and Cozy (Clothing) Closet

    Duties include:

    + Greet all students warmly upon arrival, creating a welcoming and inviting environment.

    + Guide students through the sign-in process and direct them appropriately.

    + Offer initial assistance and respond to general inquiries in a friendly and helpful manner.

    + Share detailed information about available campus and community resources.

    + Maintain a clean and organized space, ensuring all materials and supplies are properly stored.

    + Assist with organizing and restocking food and supplies to support smooth daily operations.

    + Participate in comprehensive training, attend weekly team meetings, and develop active listening skills to enhance student support.

     

    Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

     

    Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position

    Required Education

    High school diploma/GED

    Required Experience

    Customer service or front desk experience

    Required Knowledge, Skills, & Abilities

    + Effective communication skills

    + Compassion, sensitivity, good problem-solving skills, and a desire to help others

    + Proficiency with Microsoft programs (Outlook, Teams, PowerPoint)

    + Ability to work and cooperate with co-workers and supervisors at all levels.

    + Ability to work with, within, and promote a diverse workforce and environment.

    Preferred Qualifications

    Current HCC Student

    Previous experience in a similar role

    **Hours per Week** 9

     

    General Weekly Work Schedule

     

    The supervisor will provide the finalized work schedule, which may include some flexibility

    Posting Detail Information

    **Posting Number** 2025-058PTS

    **Number of Vacancies** 1

    Open Date

    **Close Date** 12/17/2025

     

    Open Until Filled

     

    Supplemental Questions

     

    Required fields are indicated with an asterisk (*).

     

    1. *What is your highest level of education completed?

    2. High school or GED

    3. Associate's degree

    4. Bachelor's degree

    5. Master's degree

    6. Doctorate

    7. *Do you have customer service experience?

    8. Yes

    9. No

    10. *Are you currently enrolled as a student at Harford Community College?

    11. Yes

    12. No

    13. *Are you currently a resident of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, and West Virginia or the District of Columbia?

    14. Yes

    15. No

     

    Documents Needed to Apply

    Required Documents

    1. Resume

    Optional Documents

    1. Cover Letter

    2. Transcript

     

    401 Thomas Run Road

     

    Bel Air, Maryland 21015

     

    443-412-2310 | [email protected]

     

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