• Mailroom Supervisor

    Boscov's Department Store, LLC (Reading, PA)


    MAILROOM SUPERVISOR

    Position Summary

    Oversees all mail and package distribution services for corporate office and 51 retail store locations. Supervises a small team to ensure timely processing of incoming/outgoing correspondence, coordinates multi-location distribution, and manages vendor relationships.

    Responsibilities

    Team Supervision:

    + Supervise and train 1-2 mailroom staff members

    + Schedule work assignments and manage daily operations

    + Monitor performance and provide coaching as needed

    Mail & Package Operations:

    + Process all incoming and outgoing U.S. mail, FedEx, UPS, and courier packages

    + Receive and distribute deliveries from satellite buildings and third-party vendors

    + Maintain accurate tracking logs for all shipments

    + Coordinate preparation and distribution of weekly, monthly, and annual reports to buying divisions

    Retail Store Distribution:

    + Manage daily/weekly mail distribution to 51 retail store locations

    + Develop routing schedules to ensure timely delivery to all stores

    + Maintain updated distribution lists and store contact information

    + Troubleshoot delivery issues and serve as point of contact for store inquiries

    + Coordinate with carriers to optimize routes and manage freight costs

    Supply & Equipment Management:

    + Coordinate corporate supply orders with Purchasing Department

    + Maintain inventory of mailroom and shipping supplies

    + Manage and troubleshoot mailroom equipment (copiers, postage meters, scales)

    + Maintain access to online portals for mail, copier, and FedEx services

    Special Projects:

    + Execute mass mailings to stores, vendors, and external parties

    + Support corporate-wide initiatives requiring simultaneous multi-location delivery

    + Assist departments with bulk mailing projects

    Qualifications

    Required:

    + High school diploma or equivalent

    + 3+ years mailroom, shipping/receiving, or distribution experience

    + 1+ years supervisory experience

    + Experience with multi-location distribution preferred

    + Proficiency with Microsoft Office and shipping software (FedEx, UPS, USPS)

    + Strong organizational skills and attention to detail

    + Excellent communication and team collaboration abilities

    + Ability to lift up to 30 pounds regularly

    Key Competencies:

    + Team leadership and problem-solving

    + Time management in fast-paced environment

    + Customer service orientation

    + Adaptability and reliability

     

    Physical Demands

     

    + Stand, walk, bend, and reach for extended periods

    + Regularly lift, carry, push, and pull up to 30 pounds; occasionally up to 50 pounds with assistance

    + Operate mail carts, hand trucks, and material handling equipment

    + Work indoors in mailroom environment with exposure to loading dock areas

    + Occasional overtime required during peak periods

    + Regular schedule: Monday-Friday during business hours

     

    Benefits

     

    At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:

     

    + Comprehensive benefits package, including medical/dental/vision

    + Short term disability/ Long term disability - voluntary

    + Life Insurance (company paid)

    + 401(k) w/ company match

    + Weekly Pay

    + Paid vacation

    + Liberal employee discount

     

    Work where people love to shop!

     

    Equal Opportunity Employer