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ORS TECHNICAL SPECIALIST

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ORS TECHNICAL SPECIALIST

Salary

$3,831.00 - $7,518.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

ORSTS215892-121925KK

Department

Louisiana Works

Division

Office of Unemployment Insurance Administration

Opening Date

12/19/2025

Closing Date

12/24/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Office of Unemployment Insurance

Division: UI Integration

Office of Unemployment Insurance Administration (OUIA) Overview:

OUIA oversees Louisiana’s Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals

Louisiana Works (LW) is seeking an ORS Technical Specialistto join the Office of Unemployment Insurance. This is a highly specialized position utilizing detailed knowledge of programs and services available through the Louisiana Works Unemployment Insurance Program. This position will also be able to identify, design, and test automated systems and software changes that directly affect the outreach and communication efforts of Louisiana Works. In this position, the position must have a working knowledge of the La Works System Development Life Cycle (SDLC), state and federal laws and regulations, and policies used to administer UI programs.

Minimum Qualifications

Six years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR

Six years of full-time experience in any field plus three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR

A bachelor’s degree plus three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR

An advanced degree in any field or a Juris Doctorate plus two years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Details:

• Project Management/Subject Matter Expert/Knowledge Base: Utilize basic project management (PM) skills to manage all assigned projects. This activity will include utilization of appropriate PM software, assigning tasks, deadlines, resource allocations, identifying responsible parties and tracking all activities.

•Serves as Subject Matter Expert (SME) and provides technical level assistance to staff, employers, jobseekers and other interested parties on matters of the agencies unemployment program, reemployment initiatives and HiRE integrated system

•Design of automated system changes: Identifies, captures and documents all business and functional requirements associated with a needed automated system change or enhancement.

•User Acceptance Testing: Creates formal, written test plans to capture all conditions necessary to test all aspects of requirements identified in the BRO.

•Miscellaneous: Provides backup support and assistance to other integration staff members and inboxes

Position Specific Details:

Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

All applicants selected for employment must submit to drug screening and a background check.

How to Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply”link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Kedrick Kennedy

[email protected]

The Louisiana Works is an equal employment opportunity employer andSAMEagency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Describe your experience composing business requirements documents.

02

Do you have any knowledge of Unemployment Insurance?

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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