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Inside Sales Representative
- Clickstop (Urbana, IA)
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Drive sales with a company that encourages growth both in your career and your home life. Join Clickstop’s award winning culture (https://clickstop.com/how-we-work/) on our Sales Team as an Inside Sales Representative for Fasteners Plus (https://www.fastenersplus.com/) or US Cargo Control (https://www.uscargocontrol.com/) and take advantage of the endless opportunities available for those who seek them.
"Clickstop offers the perfect blend: the thrill of the competitive sale, the satisfaction of individual achievement, and the trust to be myself while building genuine connections. It's an environment where autonomy meets support, making it a truly rewarding experience." - Emily Dailey, US Cargo Control - Inside Sales
Clickstop is looking for top talent to join our sales team as an Inside Sales Representative! What does this mean?
+ The way we do inside sales at Clickstop is different from traditional inside sales. Make sure to ask us about it!
+ In this role, you are the true owner and director of inbound calls for the customer.
+ Customer service and account management responsibilities are owned by other teams that you would collaborate with daily to meet the customer needs.
+ Taking the first step in an established growth path towards a Business Development Consultant role for interested and qualified internal Inside Sales employees.
+ Dedicating ~9 months to developing highly impactful skills and relationships as an Inside Sales Representative is required before consideration of a change in role.
+ Collaborating with team members and leaders to intentionally work towards attaining the skills necessary with your future in mind.
+ Gaining foundational skills and knowledge that you will utilize with our Fasteners Plus (https://www.fastenersplus.com/) or US Cargo Control (https://www.uscargocontrol.com/) customers as their key resource.
+ Being highly aligned with Clickstop’s Core Values (https://clickstop.com/how-we-work/) , mission, values, strategies and goals along the way, driving our culture and business forward.
+ Winning and losing as a team. As Employee Owners, when Clickstop wins, we win.
+ As a result of the team mentality at Clickstop, we do not have a commission structure in place for our sales roles. This is truly a team!
Qualifying Customers:
+ Handling inbound phone calls directly or connecting the customer with the best suited department or individual to provide the best customer experience.
+ Focusing on sales growth and profitability.
+ Maximizing customer interactions through upselling, cross selling, or creating customer awareness of other products and Clickstop brands.
+ Executing daily responsibilities with product & application expertise.
+ Taking ownership of your efforts which directly impact new customer acquisition, retention, revenue, and profitability.
Customer Support:
+ Recognizing and identifying customers’ needs.
+ Openly discussing and relaying information with stellar follow-up and execution, both internally and externally.
+ Demonstrating a commitment to our brand promise (What They Want, When They Need It) by being attentive to customers.
+ Providing a level of knowledge, expertise, and service that no competitor can match.
What we value in this role:
+ Three years of sales experience or the equivalent.
+ Eagerness to learn new markets and products, take on new opportunities, and question existing methods with the intention of improvement.
+ Views challenges and down-time as an opportunity to grow and make great things happen.
+ Proven ability to manage multiple priorities, platforms, methods of communication simultaneously and successfully.
+ Awareness of your strengths, those of your team members, and how to use all of them effectively.
+ Bonus: Fluency in Spanish
What Clickstop provides:
+ Comprehensive training program.
+ 4 – 6 weeks of learning about the company, products, processes, and people. (Onsite requirement during this initial training period for optimal results) Continued support as you build confidence and grow your impact.
+ A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.)
+ An entrepreneurial environment where opportunities are endless for those who seek them.
+ Effective and impactful cross-department collaboration opportunities with our highly dynamic Clickstop teams (https://clickstop.com/the-work-we-do/the-teams-behind-our-brands/) !
+ Recognition for personal, team, and company accomplishments - Clickstop’s success is a reflection of your engagement and excellence!
+ Great Full-Time Benefits including: (https://clickstop.com/wp-content/uploads/2024/12/2025-Benefits-Overview-Full-Time.pdf)
+ Health Insurance ($0 Premium Option)
+ Dental & Vision Insurance
+ PTO, Paid Holidays, and Volunteer Time Off
+ Life and Disability Insurance
+ 401K Match
+ ESOP – After one full year of service and minimum hour requirement is met
This role is hybrid capable with several onsite requirements.
Note: For hybrid/remote work, internet speeds of 20 mbps are required. In order to be considered for a hybrid/remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina, Pennsylvania, or Florida. We do not hire outside of the US.
Employment is contingent upon the completion of a satisfactory background check.
Must be authorized to work in the United States.
Clickstop is an Equal Opportunity Employer.
#LI-Hybrid
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