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Scrum Master - Salesforce Commerce Cloud (Sfcc)
- Capgemini (Bellevue, WA)
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ScrumMaster - Salesforce Commerce Cloud (SFCC)
FTE w/Benefits
Bellevue,WA - EST - CST work hours (hybrid)
Role Overview
We are seeking an experienced Scrum Master to
lead Agile delivery for Salesforce Commerce Cloud (SFCC) teams. You will
facilitate Agile ceremonies, remove impediments, drive continuous improvement,
ensure high-quality, predictable delivery across SFCC projects and ongoing
support (run + grow). The ideal candidate is fluent in eCommerce domain
workflows (catalog, pricing, promotions, checkout, payments, OMS), can coach
cross-functional teams, and ensures alignment with organizational governance
and compliance practices.
+ 8+ years inAgile delivery; 5+ years as a Scrum Master supporting web/eCommerce teams.
+ Directexperience with SFCC/SFRA programs or comparable enterprise eCommerceplatforms.
+ Proven trackrecord improving velocity predictability, reducing defect leakage, andmanaging dependencies.
+ Deep understandingof Scrum and Kanban, Agile metrics, and scaling patterns (e.g., SAFe,LeSS, Nexus or pragmatic multi-team coordination).
+ Strongproficiency in Jira (boards, filters, dashboards), Confluence(documentation), and CI/CD awareness (Git, Jenkins/GitHub Actions/AzureDevOps).
+ CertifiedScrumMaster (CSM) or Professional Scrum Master (PSM I/II).
+ Familiarity with eCommerce domain: **catalog** , **pricing** , **promotions** , **checkout** , **payments** , **tax** , **shipping** , **returns** , **OMS** .
Key Responsibilities
+ **Agile Delivery & Facilitation**
+ Lead Scrum ceremonies: **daily stand-ups,sprint planning, backlog refinement, reviews/demos, and retrospectives** .
+ Partner with Product Owner(s) to **prioritizebacklog** , refine user stories, and maintain **transparent sprintgoals** .
+ Track **sprint health** (capacity, velocity,burndown/burnup) and manage **scope** within sprint boundaries.
+ Identify and remove team impediments(dependencies, environment issues, test data, approvals).
+ Coordinate cross-team dependencies (SFCC,integrations, OMS, payments, content/SEO, data/analytics).
+ Promote flow efficiency: limit WIP, reduceblockers, and drive faster cycle times.
+ **Stakeholder Engagement & Reporting**
+ Provide timely, clear status reporting (sprintsummaries, velocity trends, risks, and mitigations).
+ Run effective demos to showcase business valueand gather feedback early.
+ Align delivery with governance (security,compliance, PCI, accessibility) and change management.
+ **Coaching & Continuous Improvement**
+ Coach team and stakeholders on Scrum/Agileprinciples and empirical process control.
+ Facilitate retrospectives that lead tomeasurable improvements; implement action items.
+ Nurture a culture of psychological safety,accountability, and outcomes over outputs.
+ **Project Leadership:**
+ Manage SFCC B2C implementation, migration, andenhancement projects from initiation to closure.
+ Define project scope, objectives, timelines, anddeliverables aligned with business goals.
+ **Planning & Execution:**
+ Develop detailed project plans, budgets, andresource allocation strategies.
+ Monitor progress, manage risks, and ensureadherence to timelines and quality standards.
+ **Team Coordination:**
+ Collaborate with developers, architects, QA,UX/UI teams, and third-party vendors.
+ Ensure SFCC best practices are followed acrossdevelopment and integration.
+ **Technical Oversight:**
+ Understand SFCC B2C architecture, APIs (OCAPI,SCAPI), and Business Manager configurations.
+ Support integration with payment gateways, OMS,CRM, and other enterprise systems.
**Education:** Bachelor-s
degree in Computer Science, Software Engineering, Information Systems, Business
Administration, or a related field.
**Life at Sogeti:** Sogeti supports all aspects of your well-being throughout
the changing stages of your life and career. For eligible employees, we offer:
- Flexible
work options
- 401(k)
with 150% match up to 6%
- Employee
Share Ownership Plan
- Medical,
Prescription, Dental & Vision Insurance
- Life
Insurance
- 100%
Company-Paid Mobile Phone Plan
- 3
Weeks PTO + 7 Paid Holidays
- Paid
Parental Leave
- Adoption,
Surrogacy & Cryopreservation Assistance
- Subsidized
Back-up Child/Elder Care & Tutoring
- Career
Planning & Coaching
- $5,250
Tuition Reimbursement & 20,000+ Online Courses
- Employee
Resource Groups
- Counseling
& Support for Physical, Financial, Emotional & Spiritual Well-being
- Disaster
Relief Programs
About Sogeti
Part of the Capgemini Group, Sogeti makes
business value through technology for organizations that need to implement
innovation at speed and want a local partner with global scale. With a
hands-on culture and close proximity to its clients, Sogeti implements
solutions that will help organizations work faster, better, and smarter. By
combining its agility and speed of implementation through a DevOps approach,
Sogeti delivers innovative solutions in quality engineering, cloud and
application development, all driven by AI, data and automation.
Become Your Best | www.sogeti.us
Disclaimer
Capgemini is an Equal Opportunity Employer
encouraging diversity in the workplace. All qualified applicants will receive
consideration for employment without regard to race, national origin, gender
identity/expression, age, religion, disability, sexual orientation, genetics,
veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties,
Responsibilities and Qualifications required for this position. Physical,
mental, sensory or environmental demands may be referenced in an attempt to
communicate the manner in which this position traditionally is performed.
Whenever necessary to provide individuals with disabilities an equal employment
opportunity, Capgemini will consider reasonable accommodations that might
involve varying job requirements and/or changing the way this job is performed,
provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing
reasonable accommodation during our recruitment process. If you need assistance
or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture
your image (video or screenshot) during the interview process and that image
may be used for verification, including during the hiring and onboarding
process.
Click the following link for more information
on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have
valid work authorization that does not now and/or will not in the future
require sponsorship of a visa for employment authorization in the US by
Capgemini.
Capgemini discloses salary range information
in compliance with state and local pay transparency obligations. The disclosed
range represents the lowest to highest salary we, in good faith, believe we
would pay for this role at the time of this postin
Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
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