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Overview

Job Purpose

The Senior Consultant for ICE Mortgage Technology’s Data & Document Automation solution participates through the full project lifecycle by understanding client business and technical requirements, developing solutions, configuring, and testing. The Senior Consultant is the day-to-day resource that works with customer resources to deliver and/or consult on the overall solution.

Responsibilities

+ Perform delivery activities such as analysis, design, configuration, documentation, testing, post implementation support and issue resolution.

+ Provide knowledge around ICE product features and functions and make necessary best practice recommendations.

+ Interact with client and demonstrate understanding of their business and technical needs

+ Facilitate sessions and drive consensus on approach and best practice solutions for ICE products

+ Lead projects to completion

+ Conduct testing and training with client users

+ Work closely with the client’s project team, project team members, and internal resources such as product management, engineering, and technical support

Knowledge and Experience

+ 3+ years of experience in consulting

+ Mortgage Industry operational and/or mortgage underwriting experience is a plus

+ Knowledge of loan origination solutions

+ Excellent verbal and written communication skills

+ Excellent at understanding the problem before solving

+ Manage time and deadlines

+ Work in a cross-team collaboration model

+ Willingness to travel to client sites as needed

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.