• Front Desk Receptionist - 4pm to 10pm

    YWCA Central Massachusetts (Worcester, MA)


    Salary Range $17.00 - $17.00 Hourly

     

    Position Type Part Time

     

    Job Shift Evenings

     

    Education Level High School

     

    Travel Percentage None

     

    Category Customer Service

    Description

    As a Receptionist , you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.

     

    Hours: 4:00pm - 10:00pm, Monday through Friday

    RESPONSIBILITIES:

    + Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.

    + Greets and directs public to various locations and meetings in the building.

    + Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.

    + Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.

    Qualifications

    + High School Diploma or equivalent

    + 18 yrs or older

    + Computer literate, with working knowledge of Microsoft Office products

    + Detail-orientated, organized and self motivated.

    + Excellent communication, people and customer service skills

    + Ability to prioritize and effectively handle multiple tasks

    + Must be available to work holidays