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Casino Compliance Representative 1 PGCB

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Casino Compliance Representative 1 PGCB

Salary

$55,436.00 Annually

Location

Luzerne County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-39186

Department

Gaming Control Board

Division

GB CC Mohegan Sun

Opening Date

12/24/2025

Closing Date

1/4/2026 11:59 PM Eastern

Job Code

C7084

Position Number

50338138

Union

AFSCME

Bargaining Unit

64

Pay Group

ST06

Bureau / Division Code

00657003

Bureau / Division

Mohegan Sun Casino

Worksite Address

1280 Highway 315

City

Wilkes-Barre, Pennsylvania

Zip Code

18702

Contact Name

Joseph Bott

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Do you want to use your criminal justice, accounting, or gaming related skills in a way that maintains public trust in the engaging and dynamic world of legalized gaming? This Casino Compliance Representative 1 role with the Pennsylvania Gaming Control Board will be an excellent fit for you. Join our team to find your dream career in a vibrant industry that provides broad economic opportunities with honesty, integrity, and credibility!

DESCRIPTION OF WORK

In this role, you will perform professional and administrative work monitoring licensed gaming operations within the Commonwealth of Pennsylvania to ensure the integrity of gaming. This includes monitoring licensed gaming industry operations and activities, as well as gaming patrons’ conduct, for conformance and adherence to laws, rules, regulations, policies, procedures and approved internal controls.

Your work will involve observing, gathering, and analyzing information pertaining to gaming operations and activities; preparing reports and communications of findings; conducting or aiding patron initiated self-exclusions; and referring or recommending administrative, legal, or criminal actions to other bureaus or offices within the Pennsylvania Gaming Control Board (PGCB or Board) or Pennsylvania State Police. These responsibilities involve utilizing diverse types of electronic and manual recording and information systems monitored or utilized by PGCB in conducting compliance related activities.

Our team will rely on you to interact and communicate effectively with gaming industry personnel at all levels, gaming patrons, other PGCB personnel, and law enforcement entities. In this exciting and impactful position your work will help to maintain public trust in the integrity of legalized gaming. Apply and add you talents to our dedicated team today!

Work Schedule and Additional Information:

+ Full-time employment, 40 hours per week.

+ Work hours are shift work.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Associate’s Degree in a criminal justice, accounting, or gaming related field;or

+ Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering;or

+ An equivalent combination of experience and training.

Additional Requirements:

+ You must be able to perform essential job functions.

Preferred Qualifications (not required):

+ Two years of experience in incident report writing preferred

Legal Requirements:

+ Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.

How to Apply:

+ Your application must include aresume.

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you have an Associate’s Degree in a criminal justice, accounting or gaming related field?

+ Yes

+ No

02

Do you have at least two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering?

+ Yes

+ No

03

Do you have knowledge of the laws and regulations governing the gaming industry in Pennsylvania?

+ Yes

+ No

04

Do you have experience working with electronic casino gaming devices, including slot machines?

+ Yes

+ No

05

Do you have incident report writing experience?

+ Yes

+ No

06

Do you have significant customer service experience?

+ Yes

+ No

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov