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Administrative Officer 1
- Commonwealth of Pennsylvania (PA)
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Administrative Officer 1
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Administrative Officer 1
Salary
$51,971.00 - $79,062.00 Annually
Location
Lebanon County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2025-37919
Department
Department of Military & Veterans Affairs
Division
MV Spt Srvs
Opening Date
12/29/2025
Closing Date
1/2/2026 11:59 PM Eastern
Job Code
08630
Position Number
00108850
Union
Non-Union
Bargaining Unit
A3
Pay Group
ST06
Bureau / Division Code
00132302
Bureau / Division
Support Services
Worksite Address
Building 11-74 Utility Road
Worksite Address
Fort Indiantown Gap
City
Annville, Pennsylvania
Zip Code
17003
Contact Name
Angiene Hamilton
Contact Email
+ Description
+ Benefits
+ Questions
THE POSITION
Make a direct impact on mission readiness and service delivery across the Department of Military and Veterans Affairs (DMVA). We are seeking a dedicated and highly organized Administrative Officer 1 to supervise our mail room and records management operations. By using your strong motivation and exceptional organizational skills, you will guide a small team to consistently deliver accurate, timely, and compliant services. If you enjoy improving processes and ensuring smooth, reliable daily operations, come join our team!
Watch this video (https://www.flickr.com/photos/panationalguard/40381884892/in/album-72157689769595704/) to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!
DESCRIPTION OF WORK
In this position, you will provide oversight and direction for all mail and records management operations within the DMVA. Your work will involve managing the centralized mail room at Fort Indiantown Gap and oversees mail processing, courier services, and the movement of mail among DMVA entities and partner agencies. You will also administer comprehensive state and federal records management in the Records Holding Area to ensure compliant retention, disposition, and file plan management. These responsibilities directly support organizational objectives by promoting operational efficiency, regulatory compliance, and secure management of official information. You will need to be able to forecast issues and needs, develop and implement procedures, and communicate effectively. Additionally, you will partner with internal and external stakeholders to plan and track projects, develop briefings, and resolve delays or deficiencies.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00108850) .
Work Schedule and Additional Information:
+ Full-time employment
+ Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
+ Telework: You will not have the option to telework in this position.
+ Salary: In some cases, the starting salary may be non-negotiable.
+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
+ Two years of experience in varied office management or staff work; and bachelor's degree; or
+ Any equivalent combination of experience and training.
Additional Requirements:
+ You must possess a valid driver's license.
+ You must be able to perform essential job functions.
Preferred Qualifications (not required):
+ Experience supervising staff in a mailroom or records management office
+ Experience supervising staff in an administrative operation
+ Experience performing quality control or quality assurance on administrative, mailroom, or records-related products/services
+ Experience operating mail and office equipment (e.g., electronic postage meter, scanners, copiers, etc.)
+ Experience creating work schedules, assigning staff duties, or ensuring office coverage
+ Experience performing mail functions (sorting, metering, distributing, handling certified/registered mail, etc.)
+ Experience performing records management functions such as retention scheduling, file maintenance, transfers, or disposals
+ Experience with federal regulations or compliance requirements in a mailroom, administrative, or records management setting
+ Experience managing or working with federal funding
+ Experience reviewing, reconciling, or managing billing, accounts, postage charges, or similar financial documentation
Legal Requirements:
+ A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
+ Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
+ 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
How many years of full-time experience do you possess in varied office management or staff work?
+ 2 years or more
+ 1 but less than 2 years
+ Less than 1 year
+ None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess a conferred bachelor's degree or higher? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer “Yes” to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
+ Yes
+ No
04
If you answered NO to the above question, how much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
+ 120 credits or more
+ 90 but less than 120 credits
+ 60 but less than 90 credits
+ 30 but less than 60 credits
+ Less than 30 credits
+ None
05
Additional Requirement:Do you possess a current driver's license which is not under suspension?
+ Yes
+ No
06
If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below.
07
Preferred Qualification:How many years of experience do you have supervising staff in a mailroom or records management office?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
08
Please describe your experience supervising staff in a mailroom or records management office. If you claimed you do not have experience supervising staff in a mailroom or records management office, type N/A.
09
Preferred Qualification:How many years of experience do you have supervising staff in an administrative operation?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
10
Preferred Qualification:How many years of experience do you have performing quality control or quality assurance on administrative, mailroom, or records-related products/services?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
11
Preferred Qualification:How many years of experience do you have operating mail and office equipment (e.g., electronic postage meter, scanners, copiers, etc.)?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
12
Preferred Qualification:How many years of experience do you have creating work schedules, assigning staff duties, or ensuring office coverage?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
13
Preferred Qualification:How many years of experience do you have performing mail functions (sorting, metering, distributing, handling certified/registered mail, etc.)?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
14
Preferred Qualification:How many years of experience do you have performing records management functions such as retention scheduling, file maintenance, transfers, or disposals?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
15
Preferred Qualification:How many years of experience do you have with federal regulations or compliance requirements in a mailroom, administrative, or records management setting?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
16
Preferred Qualification:How many years of experience do you have managing or working with federal funding?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
17
Preferred Qualification:How many years of professional experience do you have reviewing, reconciling, or managing billing, accounts, postage charges, or similar financial documentation?
+ 5 years or more
+ 4 but less than 5 years
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
18
Please describe your experience reviewing, reconciling, or managing billing, accounts, postage charges, or similar financial documentation. If you claimed you do not have experience reviewing, reconciling, or managing billing, accounts, postage charges, or similar financial documentation, type N/A.
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
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