• Event Usher Representative

    Mohegan Sun (Uncasville, CT)


    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

    IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE (http://www.myworkday.com/mohegan/d/task/2998$46522.htmld)

     

    Position Summary: Usher Ticket Taker - Evergreen

     

    This position is responsible for providing event information, fun pleasant experience, and safe environment before, during and after events.

    Primary Duties and Responsibilities includes but not limited to:

    + Usher Ticket Taker will greet, guide, wrist band, scan tickets, and assists guests that are attending various events throughout the property.

    Secondary Duties and Responsibilities:

    + Friendly and helpful assisting guests with questions, directions and event flow.

    + Addresses guest’s issues, complaints or refers guests to a supervisor or above, as needed.

    + Other assigned duties, as needed.

    Minimum Education and Qualifications:

    + Must be able to effectively communicate in English

    + Previous customer service experience or experience dealing with the public

    Competencies: Incumbent will master the following competencies while in this position:

    + Good communication skills

    + Good organizational and multi-tasking skills

    + Friendly, positive and outgoing personality

    Training Requirements:

    + Knowledge of department policies and procedures

    + Knowledge of the arena’s emergency evacuation plan

    Physical Demands and Work Environment:

    + Must be able to work in a high energy environment with smoke, loud noises and low lighting

    + Must be able to lift up to 50 lbs.

    + May be required to stand, walk and climb stairs for extended periods of time

    + Must be able to work various shifts and flexible hours

     

    This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.

     

    + Work Shift:

     

    Regular

     

    Knock, knock. Hear that sound? That's opportunity!

     

    .

     

    Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

     

    What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.