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Job Description​

The Opportunity:

The Behavioral Health Clinic at St. Luke's - Plaza location is seeking an experienced Medial Assistant (MA) to be an integral part of our team that delivers high quality patient-centered mental health care to our community. This position is responsible for assisting providers in the evaluation, management, and delivery of professional mental health care in a busy multi-specialty physician practice.

The Work:

+ Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor.

+ Record portal messages and phone calls and medication requests in EMR

+ Call in prescriptions-authorize refills per providers orders

+ Triage portal massages and phone calls

+ Provide Patient Education (ONLY IF SCRIPTED)

+ Assist providers with recording social history, medications, etc. in office note in EMR

+ Promote mySaintLukes as primary communication

+ Obtain all medication prior authorizations

+ Assist with completion of FMLA / Short Term Disability Paperwork

+ Request medical records

+ Utilize the EMR system and scan/download documents

+ Obtain vitals for all patients upon request and record in EMR

+ Scheduling follow up appointments

+ Fill in for other positions in the office when necessary

+ Other duties assigned by providers or Practice Manager

In this position you will have the opportunity to make a difference in our patients’ clinic experience so we are looking for someone that has a positive attitude, strong customer service skills and is eager to be a team player.

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees, click here (https://careers.saintlukeskc.org/homepage/#benefits) to find out more.

_Experience with or an interest in mental health is beneficial._

Job Requirements

Applicable Experience:

Less than 1 year

Basic Life Support - American Heart Association or Red Cross

Job Details

Full Time

Day (United States of America)

_The best place to get care. The best place to give care_** **. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.