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Possible Hybrid Workplace Opportunity

New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State.

Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo, and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low- and moderate-income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders.

Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, architecture, finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies.

The State of New York Mortgage Agency (SONYMA) is one of several HCR agencies. SONYMA’s programs provide mortgage financing to assist low- to moderate-income, first-time homebuyers in the purchase of a one-to-four unit residences that are required to meet eligibility criteria established by the Agency and by applicable Federal law. This position will report to the Single Family Programs unit of SONYMA. The Single Family unit reports to HCR’s Homeownership and Community Development.

Position Summary:

To work with the AVP/Post-Closing Manager to review closed loan files submitted by SONYMA participating lenders for purchase.

Essential Duties / Responsibilities:

The primary responsibilities of the position will be to

+ Review of Closed Document files for approval in accordance with SONYMA guidelines, and IRS regulations. Including mortgages, security agreements, assignments, title policies, closing disclosures, regulatory agreements, grant agreements, disclosures, and other recorded instruments.

+ Conduct file quality reviews for loans approved for agency purchase.

+ Input loan status data into system of record for Closed Document files.

+ Review of Final Document (recorded instruments and final title policies) completed files for accuracy and compliance.

+ Correspond and communicate daily with participating lenders.

+ Resolve problems, errors and/or omissions on both loan files received for purchase and Final Documents complete files. Explain Agency procedures and guidelines to participating lenders.

+ Prepare forms for problem loans; list loans reviewed with correct missing document codes.

+ Proof data entry for loans reviewed.

+ Update loan status data on for Final Document loans reviewed.

+ Communicate deficiencies on electronically submitted loan files, and provide feedback on indexing errors to supervisor for transmission to the vendor.

+ Prepare scanning checklist, inventory list and status change list on Final Document reviewed files.

+ Complete and submit daily report of day’s activity.

+ Log in to the 800 room automated call distribution system during all assigned hours to take incoming calls from the public. Assist with questions/provide requested information to callers as needed.

+ Escalate to Supervisor any problems encountered daily.

+ Other related duties as needed.

Requirements/Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required for this position:

+ Good written and oral communication skills

+ Experience with mortgage documents and practices.

+ Minimum 2 years college education preferred

+ Moderate proficiency in MS Word, MS Excel and MS PowerPoint

This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned.

What we offer at NYSHCR:

+ Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits (https://www.osc.state.ny.us/retirement) with the New York State & Local Employees’ Retirement System.

+ Promotional opportunity for dedicated professionals

+ Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays

+ Opportunity for compressed scheduling

+ 12 weeks of Paid Parental Leave

+ Paid Family Leave

+ Opportunity for compressed/flextime scheduling

+ As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) (PSLF). The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under an accepted repayment plan (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-repayment-plans) and while working full-time for an eligible (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employment) employer.

Additional SONYMA/HFA/AHC Benefits:

+ Cash in for Wellness! This program provides you with the option of buying or renewing a health club membership of your choice or enrolling in a weight loss and or smoking cessation program, using your sick leave accruals.

+ Tuition reimbursement program – for job related and non-job related courses

+ Vacation Leave Buy-Back program – Subject to approval, every year eligible employees may exchange previously earned and accrued vacation time in return for cash compensation (at employee’s daily rate of pay at time of exchange)

+ Access to Plum Benefits – savings on movie tickets, theme parks, hotels, tours, Broadway shows and more!

+ Optical reimbursement program – Employees are eligible for optical, hearing aid, and podiatric expenses not otherwise covered by insurance, with a maximum aggregate amount of $650 per year, per family. Unused yearly balances may be carried over to the next year for a maximum of $1300

About New York State Homes and Community Renewal:

Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders.

Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies.