"Alerted.org

Security Training and Reception Specialist - Midtown Manhattan

Pay Rate:

$30.60 per hour

Employment Type:

Full-Time

Position Overview

We are seeking a polished, professional, and service-driven **Security Training and Reception Specialist** to serve as the first point of contact at a high-profile location. This role blends front-desk reception, customer engagement, access control, and training support, making it ideal for candidates with backgrounds in **executive administration, reception, hospitality, or sales** .

Top-performing individuals in this role have not necessarily come from traditional security backgrounds. Many have excelled due to their professionalism, communication skills, and customer-focused approach. Comprehensive training will be provided.

Key Responsibilities

+ Serve as the primary reception point, greeting visitors and employees with professionalism and discretion

+ Manage access control systems, visitor check-ins, and badge coordination

+ Provide exceptional customer service in person, via phone, and through email communication

+ Support onboarding and training-related activities, including documentation and coordination

+ Maintain accurate logs, reports, and front-desk records

+ Conduct standing or mobile patrols as required during assigned shifts

+ Respond professionally to routine and non-routine situations while maintaining a calm demeanor

+ Uphold site policies, safety procedures, and security protocols

Qualifications & Preferred Experience

+ **2+ years of security experience preferred** , ideally in a corporate or professional setting

+ **CPR certification required**

+ **F-01 Fire Guard certification preferred**

+ Strong customer service and interpersonal skills

+ Computer literate with the ability to learn access control and reporting systems

+ Excellent verbal and written communication skills

+ Ability to stand and/or patrol for **8–10 hours per shift**

+ Professional appearance, reliability, and strong attention to detail

_Candidates with administrative, executive support, hospitality, or client-facing experience are strongly encouraged to apply, even without prior security experience._

Schedule Options

Candidates must be able to commit to **one** of the following schedules:

Schedule 1:

+ Monday – Wednesday

+ 7:00 AM – 7:00 PM

Schedule 2:

+ Thursday & Friday: 7:00 AM – 7:00 PM

+ Saturday & Sunday: 7:00 AM – 3:00 PM

Why This Role?

+ Competitive hourly wage of **$30.60/hr**

+ Consistent, predictable schedules

+ Professional, corporate-style environment

+ Opportunity to leverage administrative and customer service skills in a specialized role

\#Triborough

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

+ Retirement plan

+ Employer-provided medical and dental coverage

+ Company-paid life insurance

+ Voluntary life and disability insurance

+ Employee assistance plan

+ Securitas Saves discount program

+ Paid holidays

+ Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.