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The Office of International Education (OIE) is seeking an efficient, highly-detail oriented, (temporary) Office Assistant to join the team. This position is responsible for assisting with the preparation of visa documents to new students and scholars as well as assisting a busy reception area, interfacing with, and providing basic information to students and scholars, and for providing general administrative support to staff in the Office of International Education. The role involves data entry for visa document processing, managing student records, answering inquiries about procedures and immigration documents, and handling correspondence. Additionally, it includes assisting with federal student/scholar record maintenance, visa document processing, and accessing protected student/scholar information under FERPA.

This position is a full-time, temporary, position with an expected duration of approximately 6 months.

_Core responsibilities include:_

+ Assists with processing l-20s and DS-2019s for new and continuing students and scholars; updates student and scholar database; corresponds with students, scholars and departments and electronically send visa documents;

+ Provides back up support for front desk reception: receive and welcome walk-in customers and phone customers, respond to general office emails, answer basic immigration questions as well as answering questions on non-immigration, study abroad and procedural matters.

+ Administrative work including routine database and paper file updates/maintenance, file inactivation’s, assistance with tasks/projects for advisors, Study Abroad support and general filing, other miscellaneous job-related duties as assigned

+ Assists with processing l-20s and DS-2019s for new and continuing students and scholars; updates student and scholar database; corresponds with students, scholars and departments and electronically send visa documents;

+ Provides back up support for front desk reception: receive and welcome walk-in customers and phone customers, respond to general office emails, answer basic immigration questions as well as answering questions on non-immigration, study abroad and procedural matters.

+ Administrative work including routine database and paper file updates/maintenance, file inactivation’s, assistance with tasks/projects for advisors, Study Abroad support and general filing, other miscellaneous job-related duties as assigned

_You should demonstrate:_

+ Strong organizational, interpersonal, and communication skills, as well as composure and the ability to work well under the pressure of a busy office environment

+ Ability to handle multiple tasks, with a high level of complexity, simultaneously as well as the ability to prioritize and complete tasks in a timely manner

+ Ability to exercise judgment and maintain confidentiality are critical as is a willingness to assume responsibility and work collaboratively

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

+ Associates Degree or equivalent combination of training and experience required; bachelor’s degree preferred.

+ 2 or more years clericals and/or office experience, including word processing or database entry experience

+ Strong organizational, interpersonal, and communication skills, as well as composure and the ability to work well under the pressure of a busy office environment.

+ Ability to handle multiple tasks, with a high level of complexity, simultaneously as well as the ability to prioritize and complete tasks in a timely manner.

+ Ability to exercise judgment and maintain confidentiality are critical as is a willingness to assume responsibility and work collaboratively.

+ Experience with various computer applications, including Microsoft Office products is expected with emphasis on Microsoft Excel

Requirements:

+ Successful pre-employment background check

Additional Information:

+ **Sponsorship:** Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

+ **Duration:** This is a full-time, temporary, position of approximately 6 months’ duration.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible (https://www.cmu.edu/hr/benefits/eligibility/index.html) employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance (https://www.cmu.edu/hr/benefits/health-welfare/index.html)** **as well as a generous retirement savings program (https://www.cmu.edu/hr/benefits/retirement-savings/index.html) with employer contributions. Unlock your potential with tuition benefits (https://www.cmu.edu/hr/benefits/tuition/index.html) , take well-deserved breaks with ample paid time off (https://www.cmu.edu/hr/benefits/time-away/pto.html) and observed holidays (https://www.cmu.edu/hr/benefits/time-away/holidays.html) , and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!

For a comprehensive overview of the benefits available, explore our Benefits page (https://www.cmu.edu/hr/benefits/index.html)** **.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Administrative Support and Coordination

Position Type

Staff – Fixed Term (Fixed Term)

Full Time/Part time

Full time

Pay Basis

Hourly

More Information:

+ Please visit **“Why Carnegie Mellon (http://www.cmu.edu/jobs/why-cmu/index.html) ”** to learn more about becoming part of an institution inspiring innovations that change the world.

+ Click here (https://www.cmu.edu/jobs/benefits-at-a-glance/) to view a listing of employee benefits

+ **Carnegie Mellon University is an Equal Opportunity** **Employer/Disability/Veteran** .

+ Statement of Assurance (https://www.cmu.edu/policies/administrative-and-governance/statement-of-assurance.html)

Interested in a career with Carnegie Mellon University but not finding anything that currently aligns with your interests, background, or experience? Learn how to sign up for Job Alerts (https://www.cmu.edu/jobs/system-guides/external-applicants/job-alerts.pdf) through your candidate profile.

**If your heart is in your work, come work with us.** Carnegie Mellon University isn’t just one of the world’s most renowned educational institutions – it’s also a hotspot for some of the most talented doers, dreamers, and difference-makers on the planet. When you join our staff, you’ll become an important part of our mission to create a healthier, safer, and more just life for all. No matter what your role or location, you’ll connect and collaborate with dedicated, passionate colleagues – and you’ll have the satisfaction of delivering work that truly matters.

We cultivate a vibrant, welcoming environment where everyone is valued and encouraged to contribute and achieve. In addition to competitive benefits and a robust support network, you’ll have access to many tools and resources to sharpen your abilities and professional skills, as well as opportunities to engage and share perspectives with a dynamic and inspiring community of uniquely talented staff, faculty, students, and alumni.

The future is awaiting your expertise and intellect. Come join the architects of what’s next. Apply now.

Learn more about Student Employment (https://www.cmu.edu/sfs/student-employment/index.html) .

Please see Faculty Careers. (https://www.cmu.edu/faculty-office/faculty-recruitment/faculty-careers.html)

For technical assistance, email HR Services ([email protected]) or call 412-268-4600.

If you are an individual with a disability and you require assistance with the job application process, please email Equal Opportunity Services ([email protected]) or call 412-268-3930.

Prospective Employee Disclosures (https://www.cmu.edu/jobs/disclosures/index.html)