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Job Description

The Customer Insights & Analytics team strives to make Nordstrom the best data-driven fashion retailer among competitors, who wins by rigorous and thoughtful application of data to unlock value for the enterprise. We focus on three business outcomes: more customers, happier customers, and more engaged customers.

The Data Analyst 1 role on the N ordstrom Media Network (NMN) Analytics team is responsible for collecting, analyzing, and presenting data to improve decision-making, specifically around media campaign performance recommendations. This individual should possess a high degree of curiosity about the business and the necessary analytical skills to discover actionable insights from data. They must be able to communicate those insights in a way that builds confidence and enables data-driven decisions that ultimately drive significant business value.

The ideal candidate is an ultra-curious, creative self-starter with a background in media reporting and analytics, and a genuine passion for storytelling with data. This individual will be a proactive and analytical problem-solver who thinks strategically about business needs while consistently looking for new opportunities to solve business problems with data-driven tools. We welcome your curiosity about the business, your passion to unlock rich, nuanced insights from complicated data, and your desire to communicate those insights in a way that drives positive business outcomes.

A day in the life…

+ Collaborate with key stakeholders to define and address retail media performance problems using data analysis and following structured problem-solving frameworks.

+ Mine and transform complex digital behavioral and media performance data into actionable information, identifying basic patterns and trends to summarize findings and key callouts.

+ Apply analytical methods and data modeling (including basic statistical techniques) to answer strategic questions for the business.

+ Develop and present clear solutions and insights to business stakeholders using data visualization tools like Looker or Looker Studio, ensuring documentation is clear and next steps are implementable.

+ Provide exceptional service by working with stakeholders to build contextual understanding, demonstrating ownership, and proactively tracking and communicating project task status.

+ Maintain high productivity through efficient use of time, double-checking work for accuracy, and a consistent commitment to delivering strong, timely results.

You own this if you have…

+ A degree in a quantitative field such as mathematics, statistics, business analytics, economics, finance, or a similar quantitative analytics discipline.

+ 1+ years of corporate data analysis experience in customer/strategy analytics (retail a plus).

+ A solid understanding of SQL scripting language for data manipulation and extraction.

+ A working understanding of data visualization tools such as Looker or Looker Studio.

+ Familiarity with Python is a plus.

+ Excellent verbal and written communication skills, with the ability to clearly convey complex analytical results to non-experts.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Washington: $75,500-$122,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_15\_Full\_Time\_ES-US.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!