"Alerted.org

Senior Licensing Specialist - Chaska License Center

Print (https://www.governmentjobs.com/careers/carvermn/jobs/newprint/5170403)

Apply



Senior Licensing Specialist - Chaska License Center

Salary

$23.44 - $35.16 Hourly

Location

Chaska License Center, MN

Job Type

Full-Time

Job Number

03040

Division

Property and Financial Services

Department

Taxpayer Services-License Center

Opening Date

12/15/2025

Closing Date

12/26/2025 4:30 PM Central

+ Description

+ Benefits

+ Questions

JOB SUMMARY

Under the direction of the License Center Supervisor, the Senior Licensing Specialist provides a Lead Worker role for the Licensing Specialists and acts as the person "in charge" for the license center in the absence of the License Center Manager/Supervisor. The Sr. Licensing Specialist provides high volume face-to-face customer service support; processes motor vehicle transactions; Department of Natural Resources transactions; driver's licensing; game and fish licenses; accepts and processes passport applications; schedules staff to attain a reasonable level of service, provides next level support to staff and disagreeable customers or those in need of further expertise.

Carver County offers a comprehensive and flexible benefit plan to meet the needs of employees and their families including affordable health insurance, comprehensive dental insurance, a pension plan through Public Employees Retirement Association (PERA), 12 paid holidays, generous paid time off, and more! For a full list of benefits, please click here: Carver County Benefit Information (https://www.carvercountymn.gov/home/showpublisheddocument/27207) .

TYPICAL DUTIES AND RESPONSIBILITIES

Essential Duties and Responsibilities as functions of the job:

• Perform Lead Worker responsibilities by assisting the License Center Supervisor and/or Manager in managing the overall office activities, office support, and staff which include but are not limited to assigning and scheduling work hours to meet the demands and projecting the volume of customers, providing work direction, acting as the final authority in identification of fraudulent documents, assisting in developing office procedures, ensures staff understanding and compliance, and assists with training new staff.

• Serve as a role model and/or mentor to License Center staff in the areas of customer service, policies and procedures and proper regulatory compliance.

• Provides customer service which includes assisting Licensing Specialists and Licensing Assistants with complex problems and questions related to public services; customer issue resolution; responds to telephone and counter inquiries regarding title, registration, driver's licenses, Department of Natural Resources (DNR) transactions, game and fish licensure, passports, etc.

• Prepares and processes various license applications and title registrations (e.g., motor vehicle titles and registrations, passports, DNR recreational vehicles, et cetera).

• Maintains communication with various federal, state, and county agencies and departments to ensure compliance at all levels (e.g. licensing, passports, etc.).

• May participate and represent the County on various committees within the County and/or serve as participants with external agencies or associations.

• Performs general operational and organizational duties including preparing reports, cash handling, preparing and delivering deposits offsite, ordering supplies, managing inventory, and other duties as assigned.

MINIMUM QUALIFICATIONS

• High School Diploma or GED

• Three (3) years paid work experience working in a customer service role

or

• Equivalent combination of education and experience necessary to perform the essential functions of the position.

and

• Must be able to prove US Citizenship.

• Must be able to pass a BCA (Bureau of Criminal Apprehension) background check.

• Must hold Motor Vehicle Title Certification

• Valid driver's license or evidence of equivalent mobility

PREFERRED QUALIFICATION:

• Two (2) years paid work experience in license/deputy registrar setting.

SCORED EXAMINATION PROCESS

All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s) and background investigation, including fingerprinting.

Benefit Summary (https://www.carvercountymn.gov/home/showpublisheddocument/27207)

01

Do you have a high school diploma or GED?

+ Yes

+ No

02

How many years of paid work experience do you have working in a high volume/face-to-face customer service position?

+ None/less than two years

+ Two years to less than three years

+ Three years

+ More than three years but less than four years

+ Four years or more

03

Do you have a valid driver's license or evidence of equivalent mobility?

+ Yes

+ No

04

Are you able to prove US Citizenship and pass a BCA (Bureau of Criminal Apprehension) background check, including CJIS fingerprinting?

+ Yes

+ No

05

Do you currently hold Motor Vehicle Title Certification?

+ Yes

+ No

06

Do you have two or more years of paid work experience in a public/governmental entity? (ex: city, county, state municipality or MN Deputy Registrar Office)

+ Yes

+ No

07

Do you have experience working for or interacting with the Department of Public Safety, Department of Natural Resources, and/or the US Department of State utilizing their database for processing transactions?

+ Yes

+ No

08

Please indicate the areas below in which you have work experience. Select all that apply:

+ Processing motor vehicle and driver's license transactions

+ Processing passport applications

+ Processing Department of Natural Resources transactions

+ Using the MNDRIVE system

+ I have none of the above experience

09

How many years of paid work experience do you have in the areas of account balancing, cash reconciliation, and/or banking functions?

+ None

+ Less than one year to less than two years

+ Two years to less than three years

+ Three years to less than five years

+ Five years or more

10

If you indicated experience above, please briefly describe it below. If you do not have this experience, please indicate NA.

11

How many years of paid work experience do you have performing detailed tasks using a computer software program?

+ None

+ Less than one year to less than three years

+ Three years to less than four years

+ Four years or more

12

Do you have leadership experience involving a process or the overseeing of people within a service industry?

+ Yes

+ No

13

If you indicated experience above, please briefly describe it below. If you do not have this experience, please indicate NA.

Required Question

Employer

Carver County

Address

600 East 4th Street

Chaska, Minnesota, 55318

Phone

952-361-1525

Website

https://www.carvercountymn.gov

Apply

Please verify your email addressVerify Email