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Overview

About M.C. Dean

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Responsibilities

As a Program Support Specialist 3 on a Global Physical Security Systems team, you will work with the client and other internal stake holders to drive initiatives and projects as it relates to the team. You will scope out project requirements with stakeholders and communicate those requirements to developers. You will also be expected to communicate project status to project sponsors and other relevant teams to the project. This role will also require you to build out project tasks and ensure deliverables are met on schedule. As a Technical Project Specialist, you will also be expected to contribute technical knowledge and experience as it relates to the project, and may need to develop technical solutions while project managing them simultaneously.

Responsibilities:

+ Plan requirements with internal customers and usher projects through the entire project lifecycle

+ Develop project artifacts such as: Project Plans, Trackers, RACI's, Close Out Reports, and other project related documentation

+ Host kick-off meetings with stakeholders, gather/scope project requirements, and report project status on a regular basis

+ Be responsible for problem solving, anticipating issues and risks, identifying communication gaps, and managing escalations

+ Support the team as they organize the cross-functional team to hit roadmap goals, track progress, analyze risks, drive and document decisions, and communicate status.

+ Drive strategic projects to streamline and scale work

+ Types of projects will be: Internally developed tools, operationalizing new physical security system technologies, and process improvement efforts.

Qualifications

Key Requirements:

+ High School Diploma/GED with 10+ years of experience

+ Associate's Degree with 8+ years of experience

+ Bachelor's Degree with 5+ years of experience

+ Experience in professional writing, editing, and document production required.

+ Excellent organizational skills and ability to work well under pressure; managing numerous interruptions.

+ Accuracy and attention to detail.

+ Must be an effective communicator with excellent written and oral communication skills.

+ Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.

+ Must have strong multitasking skills.

+ Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite.

+ Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.

+ 5+ years of managing technical/IT related projects and developing project management artifacts such as project plans, RACI's, risk matrix's, lessons learned, and other similar documentation

+ 5+ years of building/developing/automating processes and solutions to improve an organizations efficiency and effectiveness

+ 5+ years of experience managing products, road-maps, and communicating product features/bug fixes to stakeholders

+ Experience with driving programs and initiatives within organizations

+ Ability to solve ambiguous problems

+ Excellent analytical, technical, problem-solving, communication, and organizational skills

Preferred Qualifications:

+ PMP or Agile related project management certifications

+ Experience in Physical Security Systems such as Access Control and/or Video Management Systems

We offer an excellent benefits package including

+ A competitive salary

+ Medical, dental, vision, life, and disability insurance

+ Paid-time off

+ Tuition reimbursement

+ 401k Retirement Plan

+ Military Reserve pay offset

+ Paid maternity leave

Abilities:

+ Exposure to computer screens for an extended period of time.

+ Sitting for extended periods of time.

+ Reach by extending hands or arms in any direction.

+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

+ Listen to and understand information and ideas presented through spoken words and sentences.

+ Communicate information and ideas in speaking so others will understand.

+ Read and understand information and ideas presented in writing.

+ Apply general rules to specific problems to produce answers that make sense.

+ Identify and understand the speech of another person.

Pay Range

USD $110,000.00 - USD $130,000.00 /Yr.