"Alerted.org

43219BR

Extended Job Title:

Community Advisor - Summer Conference Staff 2026

Org Level 1:

Texas Tech University

Position Description:

The Summer Conference Staff (SCS) is a student employed by University Student Housing to assist in the daily management and operation of the Residence Halls that are in operation for summer camps and conferences. As a member of the Residence Life staff, the SCS work with Residence Life Coordinators, Graduate Hall Coordinators/Graduate Assistants, Interns for University Student Housing, Senior Specialists, and Leadership Team staff in creating a positive environment for all campus guests. Many times, the SCS is the first contact individuals experience in the residence halls at Texas Tech University. The SCS provides assistance related to the preparation, stay, and check-out of campus and conferences staying on campus. This includes completing visual room checks, creating key packets, assisting in the check-in/check-out process, working the service desks within the residence halls, and serving on an on-call rotation.

Requisition ID:

43219BR

Travel Required:

None

Major/Essential Functions:

Administration

+ Assist in the preparation for conference arrivals, such as creating key packets and completing visual room checks.

+ Facilitate and support large scale group check-ins and checkouts alongside professional staff team.

+ Work weekly shifts at 24-hour service desks, including late night and weekend shifts (transportation not provided).

+ Provide excellent customer service in person and via phone both internally to the department and externally.

+ Communicate effectively with students, staff, key stakeholders such as Housekeeping/Facilities, and visitors.

+ Adapt to changes in schedules as needed by the clients or supervisor(s).

+ Utilize departmental software and databases necessary for the summer operation of the residential complexes, including but not limited to Iris, Roompact, EZTrackIt, and StarRez.

+ Attend scheduled staff meetings in addition to any emergency, team and individual meetings.

+ Read reports, gather and compile information and prepare reports.

On-Call/Crisis Response

+ During assigned on-call shifts, be accessible by the Summer Conference Staff On-Call number and respond as needed to questions/concerns. Provide emergency shift coverage as needed.

+ Participate in on-call shifts for the duration of the summer conference season, which may include student break holidays.

+ Be available on a call-to-duty status for the duration of the summer conference season and assist Residence Life staff with campus emergencies and major events.

+ Work with University Student Housing professional staff and external stakeholders, including the Coordinator On-Call, Night Operations, Texas Tech Police Department, and Crisis Hotline, to respond to student concerns or incidents within the residence halls.

+ Ensure accurate reporting and provide follow-up as necessary with student concerns.

Departmental and Campus Support

+ Support departmental initiatives within Residence Life including Summer School Housing, Student Leadership and Summer Conferences. Assist and support housekeeping staff by preparing guest rooms for conference participants.

+ Collaborate with campus and community stakeholders and conference guests as directed by University Student Housing professional staff.

Pay Basis:

Monthly

Schedule Details:

On-call rotation and office shifts scheduled to support a 24-hour desk operation.

Work Location:

Lubbock

Department:

University Student Housing

Required Attachments:

Cover Letter, Professional/Personal References, Resume / CV

Job Type:

Part Time

Job Group:

Student Job Group

Shift:

Other

Required Qualifications:

Student currently enrolled in at least six (6) hours.

Does this position work in a research laboratory?:

No

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University:

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.