"Alerted.org

Manager, Chargeback Administration

Date: Dec 18, 2025

Location:

Parsippany, United States, New Jersey, 07054

Company: Teva Pharmaceuticals

Job Id: 65567

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

Position Summary

The Manager, Chargeback Administration oversees the entire chargeback process, ensuring accurate and timely processing of claims, managing team performance, and maintaining compliance with industry regulations and company policies. Provide monthly/quarterly trends, variance and maintenance of Key Performance Indicators to leadership teams.

Essential Functions

+ Leadership & Team Development

+ Direct, coach, and mentor a team of chargeback analysts, fostering a culture of accountability, collaboration, and continuous improvement.

+ Recruit, train, and retain top talent; develop a fully cross-functional team skilled in chargeback processing, reporting, analytics, and AR reconciliation.

+ Provide ongoing professional development and deliver structured training programs for new hires and existing staff.

+ Operational Excellence

+ Oversee the complete chargeback lifecycle, including claim validation, processing, reconciliation, and dispute resolution.

+ Serve as the primary escalation point for complex chargeback issues, collaborating with internal stakeholders and external partners to ensure timely resolution.

+ Establish and maintain detailed SOPs, work instructions, and compliance standards aligned with SOX, audit requirements, and government contract legislation.

+ Compliance & Risk Management

+ Ensure adherence to all federal and state regulations, contractual obligations, and internal policies.

+ Respond to internal and external audit inquiries, including SOX compliance requests, with accuracy and timeliness.

+ Strategic Analysis & Reporting

+ Develop and maintain dashboards, KPIs, and performance metrics to monitor chargeback trends and identify opportunities for improvement.

+ Analyze contract changes impacting chargeback policies and ensure accurate implementation across systems and processes.

+ Process Improvement & Innovation

+ Identify gaps and implement process enhancements to improve efficiency, accuracy, and scalability.

+ Leverage technology and automation to streamline workflows and reduce error rates.

Your experience and qualifications

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

Education/Certification/Experience:

+ High School Diploma required but Bachelor’s degree with emphasis in Business, Finance, Accounting or related fields preferred

+ Proven experience in pharmaceutical industry, preferably in a finance management or leadership role.

Skills/Knowledge/Abilities:

+ Ability to lead, motivate, and coach a team of chargeback analysts.

+ Excellent written and verbal communication skills, with the ability to communicate effectively with internal and external stakeholders.

+ Strong analytical and data interpretation skills to analyze and resolve complex problems

+ Ability to analyze processes and systems to improve efficiency and effectiveness through technology and automation

+ Strong organizational skills; Committed to meeting deadlines; prioritizing workload according to organizational needs; demonstrates ability to manage priorities

+ Intermediate level Excel, Word, PowerPoint required

+ Model/N Flex experience preferred

Compensation Data

The annual starting salary for this position is between $107,760 – 141,435 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Enjoy a more rewarding choice

We offer a competitive benefits package, including:

+ Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.

+ Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.

+ Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.

+ Life and Disability Protection: Company paid Life and Disability insurance.

+ Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:Internal Career Site (https://performancemanager.successfactors.eu/sf/careers/jobsearch?bplte\_company=1080030P)

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.

Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to [email protected] with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.

Important notice to Employment Agencies - Please Read Carefully  

Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities.  All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

EOE including disability/veteran