• IT Systems Engineer

    Insight Global (Northport, AL)


    Job Description

    Manage VMware Infrastructure:

    Monitor and maintain VMware vCenter environments, ensuring optimal performance and uptime.

     

    Perform routine tasks such as VM provisioning, resource allocation, and troubleshooting virtualization issues.

    Administer VMware Horizon (Omnissa):

    Support deployment and configuration of Horizon components (Connection Servers, UAG).

     

    Handle user access issues and maintain virtual desktop pools.

    Active Directory Administration:

    Create and manage user accounts, devices, and Group Policy Objects.

     

    Perform periodic audits and ensure compliance with security standards.

    Windows Server Operations:

    Install, configure, and maintain Windows Server (2016/2019) systems.

     

    Apply patches, monitor performance, and troubleshoot server-related issues.

    Networking & Troubleshooting:

    Diagnose and resolve basic networking issues (TCP/IP, routing, switching).

     

    Collaborate with network teams for VLAN or firewall adjustments when needed.

    Messaging & Collaboration Support:

    Assist with on-premises Exchange and hybrid connectivity to Exchange Online.

     

    Support email flow troubleshooting and basic mailbox administration.

    Storage Management:

    Monitor and manage enterprise storage platforms (Dell PowerStore, Pure Storage, OsNexus).

     

    Perform basic provisioning and assist with replication or DR tasks.

    File System Administration:

    Maintain Distributed File System (DFS) configurations and troubleshoot replication issues.

    Documentation & Reporting:

    Update system documentation, configuration changes, and operational procedures.

     

    Provide status updates and escalate issues as needed.

    Collaboration & Growth:

    Work closely with team members on projects and incident resolution.

     

    Participate in learning opportunities to advance toward senior infrastructure responsibilities.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - Strong background in VMware vCenter, with proven experience in managing and troubleshooting

     

    virtual environments.

     

    - Solid experience with VMware Horizon (currently known as Omnissa), including deployment and

     

    administration.

     

    - Basic understanding of networking concepts, including TCP/IP, routing, switching, and strong

     

    troubleshooting skills.

     

    - 1–2 years of experience administering Active Directory (users, devices, and Group Policy Objects).

     

    - Basic knowledge of on-premises Microsoft Exchange Server and hybrid connectivity with Exchange

     

    Online.

     

    - Exposure to enterprise storage platforms such as Dell PowerStore, Pure Storage, and OsNexus.

     

    - 1–2 years of hands-on experience with Windows Server (2016, 2019) installation, configuration, and

     

    maintenance.

     

    - Understanding of Distributed File System (DFS) concepts and administration. - Certifications: VMware Certified Professional (VCP), MCSA/MCSE in Windows Server or Microsoft

     

    365, Dell EMC or Pure Storage, CCNA or equivalent.

     

    - Advanced VMware experience: vSphere, vCenter advanced features (HA, DRS, vMotion), Horizon

     

    architecture (Connection Servers, UAG, load balancing), planning and migrations.

     

    - Enterprise Storage Administration: SAN/NAS, storage provisioning, replication, and DR tools (e.g.,

     

    Veeam, Zerto).

     

    - Active Directory & Identity Management: Group Policy design, Azure AD Connect, conditional access,

     

    MFA, modern identity security practices.

     

    - Networking & Security: VLANs, ACLs, firewalls (Cisco, OPNsense, Palo Alto), DNS/DHCP

     

    management.

     

    - Windows Server & Infrastructure: Advanced Windows Server 2016/2019/2022, clustering, RDS, DFS

     

    troubleshooting.

     

    - Messaging & Collaboration: Hybrid Exchange, Exchange Online migrations, Office 365 administration.

     

    - Cloud familiarity (Azure, AWS) for hybrid/DR scenarios.

     

    - Experience in ITIL-based service management processes.

     

    - Ability to lead or mentor junior engineers