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IT Warehouse Operations Manager
- Insight Global (Hyattsville, MD)
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Job Description
Insight Global is searching for an IT Warehouse Manager in the Hyattsville, MD area to oversee daily operations, ensuring efficient inventory management, timely fulfillment of hardware requests, and compliance with organizational standards. This role requires strong leadership experience, technical knowledge of IT assets, and expertise in managing vendor relationships. Key responsibilities include maintaining accurate records of IT hardware and peripherals, implementing asset tracking processes using CMDB and ServiceNow, and reconciling stock levels to resolve discrepancies; supervising warehouse staff and temporary associates while coordinating inbound and outbound shipments; developing and enforcing standard operating procedures for storage and handling; organizing warehouse space to maximize efficiency and accessibility; liaising with vendors for procurement, receiving, and delivery; collaborating with IT Service Management and Infrastructure teams for asset allocation; adhering to security and safety protocols; and generating regular reports on inventory status, usage trends, and cost optimization. This position is on-site 5 days a week, M-F core hours.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- At least 3-5 years of experience working in a warehouse managing operations, asset management, and inventory control.
- Experience working ServiceNow and CMDB as an IT asset management tool to reconcile and ensure stock levels to resolve discrepancies and maintain future stock
- Strong experience with Microsoft Office and inventory management systems.
- Strong previous experience collaborating with IT Service Management and Infrastructure teams for hardware asset allocation - Bachelor’s degree in Supply Chain, IT, or related field (or equivalent experience).
- Knowledge of ITIL processes and IT service delivery frameworks.
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