• ServiceNow Administrator

    Insight Global (Cincinnati, OH)


    Job Description

    A company in the Cincinnati area is looking for a ServiceNow Administrator to support the growing ServiceNow Platform team within our Information Technology (IT) department. This individual will be responsible for the operational support, administration and maintenance of ServiceNow platform such as bi-weekly sprint releases, monthly patch updates, and upgrade cycles. In this role, they will be supporting IT Service Management (ITSM), Strategic Portfolio Management (SPM), IT Asset Management (ITAM), and Security Operations (SECOPS) processes and functions within ServiceNow Platform. Additional responsibilities to assist ServiceNow development team on implementing new functionality and enhancements to Service Portal, Service Catalog, Knowledge Management, CMDB and Platform Analytics.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - 5+ years of ServiceNow Admin experience

     

    - Experience with ITSM, ITAM, SPM, and SECOPS

     

    - Understanding of CMDB structure

     

    - Worked in an agile environment - ServiceNow Certified System Administrator