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Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in north Idaho. Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone.

We don't just say it. We prove it.

• In one year we decreased the rate of patients with uncontrolled diabetes by 20%.

• We rank in the top 10% of CHC's in the country for clinical quality.

• We report the highest level of control in the state for our hypertensive population.

The benefits of working for KCH include:

• Medical, Dental, Vision, and Life insurance

• Flexible schedule, with the option of 4x10s, or 5x8s

• PTO

• Tuition reimbursement

• 4% 401K employer match

• In-house medical, dental, or behavioral health services

• Year round, affordable on-site childcare at KCH Kid's Club

Under the direction of the KCH CEO and the Chief Medical Officer; the KCH Supervisor provides overall leadership, supervision and coordination of all aspects of Behavioral Health Services for KCH with the objective to ensure that the delivery of patient and healthcare service programs meet accepted standards of care.

+ Direct Supervisor for all BH Providers

+ Supervises and coordinates the delivery of behavioral health care

+ Plans and oversees behavioral health activities

+ Ensures patient satisfaction

+ Ensures adherence to policies, procedures, standards and regulations

This position provides challenging and rewarding opportunities for professional growth and development with self-motivation to achieve goals and objectives.

Primary Duties and Responsibilities:

+ Plans, organizes, and oversees BH Providers to provide effective patient care; evaluates clinical behavioral health care and is responsible for quarterly BH peer review and BH Managed Care Reporting.

+ Oversees the BH Services daily staffing requirements; plans and schedules work for personnel, ensures appropriate distribution of BH Provider Patient Panels and adequate staffing ratios to support the provision of effective patient care.

+ Assists with BH Provider recruitment; ensures an orientation plan for new staff; provides timely feedback; evaluates and schedules inservices/training as needed; orients clinical staff to their job responsibilities.

+ Works with the Chief Medical Officer as part of the Integrated PCMH Team and provides leadership in clinical problem solving.

+ Ensures BH Services activities and records are in adherence to all clinical and various licensing and regulatory requirements; maintains clinical skill and knowledge necessary to set standard and work in BH clinical areas.

+ Prepares reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.

+ Responsible for the credentialing, skills checklists, and performance evaluations for BH Providers

+ Assists in determining the fiscal requirements of BH Services and helps to prepare budgetary recommendations. Supervises various personnel actions including but not limited to, hiring, firing and disciplinary actions.

+ Implements and interprets organizational policies and procedures, and BH standards and regulations.

+ Ability to function as a BH Provider and to respond to emergency situations.

+ Responsible for working with identified PCMH / Patient Panels to ensure that all patients with BH diagnoses are being followed by the KCH Clinical “Best Practice” Protocols.

+ Provides data required for Clinical Care Tracking / CQI Reporting and provides information as needed for PCMH and KCH Management Team.

+ Participates as a member of the KCH Management Team and KCH Quality Council

+ Responsible for providing accurate and thorough work product with attention to detail; commitment to quality improvement processes and standards.

+ Maintains accurate records and documentation of all activities performed to meet the record keeping requirements of KCH.

+ Effectively assists in the registration and tracking of new and established patients as needed.

+ Responsible for supporting compliance with federal, state and other agency requirements.

+ Responsible for managing priorities and workload, time management; project and meeting deadlines; develops and implements effective solutions.

+ Responsible for keeping current with new developments in the clinical nursing arena; updating skills and knowledge necessary to be successful in this position.

+ Facilitates, communicates and supports the activities needed to obtain measurable results to assure that the organization meets target goals compared to industry benchmarks.

+ Responsible for adherence to policy – implementation of policies & procedures; establishing clear performance standards and supporting corporate integration.

+ Performs other duties and assumes other responsibilities as assigned, including mutually agreed upon objectives.

+ Exhibits professional standards through appearance and demeanor consistent with KCH standards.

+ Adheres to KCH's attendance policy by maintaining an adequate absentee rate and provides proper documentation to support absences when appropriate or required.

+ Responsible for participation as member of KCH PCMH Team; KCH Management Team Meetings, KCH Quality Council Meetings; as well as additional meetings / task force teams as assigned.

+ Maintains patient confidentiality and privacy at all times according to KCH policies and procedures; uses discretion when discussing patient matters.

+ Responsible for demonstrating initiative and innovation in creative problem solving; proposing new ideas; seeking to find efficient and better ways of doing things; recognizing and acting on opportunities; and in work redesign.

+ Responsible for the timely response to internal and external customers; working on team projects exchanging ideas and opinions; promoting mutual respect; networking; ensuring and providing customer satisfaction with services and in meeting commitments to customers.

+ Responsible for ensuring that all daily actions and communication are in support of the organization's mission.

+ Responsible for adherence to and understanding of the organization's core values.

Qualifications

+ Minimum Licensed Clinical Social Worker

+ Currently Licensed LCPC or LCSW (State of Idaho)

+ Minimum of three to five years experience as an LCSW in clinical practice and three years of previous management experience is preferred.