"Alerted.org

About the Role

The Mailroom Specialist ensures timely, accurate handling of incoming and outgoing mail and packages. You’ll process deliveries, prepare outbound shipments, maintain logs, and partner with internal teams to keep documents and materials moving efficiently and securely.

Key Responsibilities

+ Receive, sort, and distribute incoming mail and parcels to departments or recipients.

+ Verify recipient information; maintain mail logs and chain-of-custody documentation as needed.

+ Inspect packages for damage and escalate discrepancies.

+ Prepare and meter outgoing mail; fold, stuff, and label envelopes and flats.

+ Create shipping labels (USPS/UPS/FedEx/DHL) and ensure accuracy of addresses and documentation.

+ Manage pickups and drop-offs; track shipments and resolve exceptions.

+ Maintain supplies (envelopes, labels, postage, boxes, packing materials) and reorder proactively.

+ Keep mailroom records updated (logs, postage reports, monthly summaries).

+ Support confidential handling per company policy and applicable regulations.

+ Respond to inquiries; locate packages; coordinate interoffice and special deliveries.

+ Partner with Facilities/Security for access, deliveries, and compliance.

+ Assist with ad hoc administrative tasks (scanning, filing, batch runs).

Required Qualifications

+ Experience in **mailroom operations** , **administrative support** , or **shipping** (1–2 years preferred).

+ Familiarity with **postal and courier systems** (USPS/UPS/FedEx/DHL).

+ Basic computer skills: **Microsoft Outlook** , **Excel/Google Sheets** , label printers, and postage meters.

+ Strong attention to detail; reliable time management and service mindset.

Preferred Qualifications

+ Experience with **shipping software/portals** (UPS CampusShip, FedEx Ship Manager).

+ Knowledge of **confidential mail handling** protocols.

+ Prior work in corporate, manufacturing, or healthcare settings.

Physical/Work Conditions

+ Ability to stand/walk for extended periods and lift/move packages up to **40–50 lbs** .

+ Regular interaction with loading areas and office floors; on-site role.

Core Competencies

+ Accuracy & ownership

+ Organization & prioritization

+ Customer service & communication

+ Safety & compliance awareness

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.