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Eaton’s North American Sales team is seeking a Presales Engineering Manager for the Channel Solutions Engineering team. This hybrid role will be based out of our Arden, NC facility.

What you’ll do:

The Presales Engineering Manager will provide strong leadership for the Presales Engineering and Presales Application Specialists teams. This role is critical in driving the achievement of key performance indicators, ensuring outstanding customer engagement, and maximizing channel coverage and market penetration. The manager will oversee a team of Presales Engineers dedicated to developing, managing, and supporting Eaton’s Distributed Infrastructure and IT solutions business, with a strategic focus on alignment with channel sales.

In addition, this individual will be responsible for designing and implementing best practices and procedures for the Presales Engineering team, as well as go-to-market strategies that support our channel sales objectives. The manager will also lead the successful onboarding of new team members, while providing ongoing coaching and professional development to build a strong talent pipeline for Eaton’s future growth.

In this function you will:

+ Provide technical leadership and product expertise to the Presales Engineers and across Distributed Infrastructure Sales

+ Develop best practices for overall team strategy and execution

+ Drive the strategic direction and continous improvement of key metric & performance

+ Work with customers to resolve issues in technical or sales escalations

+ Hire, train, develop, and evaluate direct reports

+ Develop, analyze & report on key performance indicators of direct reports to the Senior Manager of Channel Sales Engineering

+ Assess channel sales engineering coverage of specific channel customers based off volume and market trends and adjust as necessary

+ Collaborate with key sales management to drive cross-functional engagement

+ Advise the Senior Manager of Channel Sales Engineering on strategic opportunities, emerging competitive threats, and voice of customer

+ Coordinate with the Regional Solutions Engineering Manager to develop best-practices & procedures to maximize inter-departmental efficiency

+ Optimize channel alignment with sales management to maximize multi-department effciency

+ Provide oversight to the Sales & Marketing Supervisor of EatonCare Customer Support on the execution and strategic direction of the Presales Department

+ Provide a single point of contact to key sales management to resolve technical problems, sales escalations, or customer satisfaction issues

+ Communicate regularly with direct reports on attainment of key performance indicators, areas of improvement, and career development

+ Communicate and collaborate regularly with sales leaders on constructive feedback, gap analysis, and methods to further support & grow their business

Qualifications:

Basic Qualifications:

+ Bachelor’s degree from an accredited institution

+ Minimum 5 years in a channel sales or presales role

+ Relocation is not available. Candidates must currently reside within a 50 mile radius of Arden, NC to be considered.

+ Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

+ 1 year of professional leadership experience

+ Understand basic electrical/power theory and electrical standards (UL, NEMA, IEC, etc.)

Skills:

Position Criteria:

+ Ability to successfully manage time & priorities

+ Establish relationships internally in a matrixed structure

+ Adapt to market trends by driving organizational & process improvements

The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $142,500-$209,000.

Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.