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At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

PRODUCT MANAGER, AI

Remote

Our enterprise Data and Technology team at Zelis is seeking a driven and analytical AI Product Manager to join our technical product team. As an AI Product Manager, you will be responsible for the product lifecycle of new AI solutions and use cases in close collaboration with data science and engineering leads through definition of business requirements, coordination with various technical and non-technical teams, and facilitation of a robust pipeline for the application of AI. Together with other product managers, you’ll be responsible for delivering on our product roadmap to support the current and future needs of the business.

We are looking for someone passionate about data, AI, and analytics with strong product management experience to join our growing technical product team.

Responsibilities

+ Become an expert in your product areas, acting as the go to person for other stakeholders before speaking to the technical data science and software engineering teams

+ Collaborate with software engineers, data engineers, data scientists and other product teams to scope new or refine existing AI solutions that increase business value, adoption, and user engagement

+ Lead discussions with BU stakeholders to identify business process and underlying needs. Draft clear and concise business requirements and technical product documentation

+ Interface with internal to Zelis engineering and product teams to manage the intake process for new requests

+ Understand how your product areas link into the wider roadmap and be able to highlight both dependencies and opportunities for growth

+ Define key performance indicators to evaluate product

+ Be the voice of the customer in technical discussions and facilitate the relationship between the application teams and technical data teams for your product areas

+ Work with cross-functional teams and various stakeholders, including engineering, architecture, operations, product, marketing, partnerships, and customer success

+ Collaborate with technical product analysts to support engineering teams through the delivery lifecycle

+ Understand the implications of AI products to the healthcare industry, and be able to tell the story of how an individual receiving care maps to the problem you are solving.

Experience

+ 3+ years of technical product management with demonstrated ability to define product scope and deliver alongside technical teams

+ Strong understanding of and experience with Data Science, ML, GenAI, and Data Analytics concepts and other data/product tools such as SQL, Python, R, Spark, AWS, Azure, and Snowflake

+ An ability to listen to diverse audiences, identify requirements, gaps and barriers, and translate needs into AI and analytics solutions

+ Understanding and experience with machine learning, data engineering, and software engineering.

+ Technical depth that enables you to drive discussions about design of AI solutions (including GenAI), machine learning models, ETLs, AI infrastructure

+ Possess strong communication skills, including experience being an active and expert listener, with clear verbal communication as well as explicit and mindful written communication skills

+ Well-versed in Agile frameworks and product tools such as Jira and Confluence

+ Experience guiding teams through the AI lifecycle, including collecting and collating use cases and managing intake processes for new AI use cases

+ Open to candidates with either B2B or B2C experience and outside the healthcare industry; critical to success in this role is being intellectually curious, a self-starter, and experience building AI products

EOE Committed to Diversity

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$105,000.00 - $140,000.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Zelis maintains a transparent, fee-free recruitment process. All genuine offers originate from our Talent Acquisition team using the “@zelis.com” domain. We do not use WhatsApp or personal emails for recruitment. Forward any suspected fraud to [email protected] for prompt investigation. Thank you for staying vigilant.