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Position Summary...

What you'll do...

Role summary:

As Director, you will spearhead the strategy for next-generation intelligent experiences.

You will lead a world-class team building autonomous, multi-agent systems that evolve

beyond simple ranking into interactive, goal-directed workflows for HRBPs and

Management. Your role bridges research and product, translating complex AI capabilities

into business roadmaps while enforcing rigorous Responsible AI standards. We seek a

strategic leader with deep technical authority in NLP who has successfully deployed high-

risk applications at scale. You must excel at recruiting top talent, influencing executive

stakeholders, and operationalizing safe, scalable AI innovation. Join us to shape the future

of intelligent systems

What you'll do:

Define and Drive AI Strategy: Spearhead the strategic vision for LLM-powered intelligent

experiences, moving beyond individual features to create a cohesive ecosystem that

interprets tabular and unstructured data to drive business value.

Lead Technical Innovation: Oversee the development of next-generation personalized

Q&A systems and conversational talent engines.

Orchestrate Multi-Agent Workflows: Guide the team in designing complex multi-agent

intelligent workflows of contact center service, ensuring they result in reliable, goal-

directed task sequences.

Build and Manage High-Performing Teams: Recruit, retain, and manage a world-class

team of data scientists and ML engineers. Foster a culture of technical excellence,

experimentation, and rapid delivery.

Executive Stakeholder Management: Serve as the primary technical liaison to Product,

Engineering, and Design leadership. Translate complex AI/ML capabilities into actionable

product roadmaps and business outcomes.

Establish Governance & Operations: Define and enforce organization-wide development

standards and MLOps best practices. Champion Trustworthy, Safe, and Responsible AI

initiatives, ensuring all systems meet strict regulatory, privacy, and fairness standards.

Thought Leadership: Represent the organization in the broader AI community through

whitepapers and conferences, while driving internal research initiatives to keep the

company at the cutting edge of GenAI application.

What you'll bring:

NLP Experience: Proven success leading teams deploying high-risk NLP

applications in production, balancing innovation with strict compliance and safety.

Management Experience: Strong track record of building teams, managing

performance, and developing careers for junior through staff-level scientists.

Operational Excellence: Experience operationalizing Trustworthy AI and

Responsible ML practices at scale, influencing enterprise-wide policy.

Technical Depth: Deep foundation in deep learning and optimization. Ability to

challenge architectural decisions and guide system design for complex agentic

workflows.

Executive Influence: Ability to influence C-suite stakeholders and bridge the gap

between research and product, ideally within top-tier tech or AI-first startups.

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 6 years' experience in an analytics related field.

Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years' experience in an analytics related field.

Option 3: 8 years' experience in an analytics or related field

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Supervisory experience, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72712, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.