• IT Desktop Support Technician

    Belcan (El Dorado, AR)


    IT Desktop Support Technician

     

    Job Number: 361303

     

    Category: Help Desk / Support

     

    Description: Job Title: IT Desktop Support Technician

     

    Locations: El Dorado, AR

     

    Pay: $32/hour

     

    Zip Code: 71731

     

    Keywords: #ITDesktopSupportTechnicianjobs; #ElDoradojobs;

    Job Responsibilities

    Desktop Support functions to include:

    * Laptop/PC imaging & setup

    * Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services

    * Software configuration/installations

    * Work Incident/Request tickets using Service Now platform

    * Printer troubleshooting

    * Windows 11 support with M365 application suite

    * Basic wi-fi/network troubleshooting skills

    * Stockroom inventory of hardware assets & managing those assets

    * Excellent customer service skills with a focus on delivering a best-in-class user experience

    * Experience working in a manufacturing environment is a plus

    * Fast-paced so must be able to manage time well and stay organized

    * Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

    Required Skills:

    * The Main focus on this job is: Laptop/PC imaging & setup

    o El Dorado Central Plant: 2226 Haynesville Highway, El Dorado, AR 71730

    o El Dorado South Plant: 324 Southfield Cutoff HWY 167, El Dorado, AR 71730

    o El Dorado West Plant: 5821 Shuler Road, El Dorado, AR 71730

    Work Schedule

    * Any 8-hour shift between 7 AM - 5 PM (30-min lunch)

    * Standard shift listed: 7:00 AM - 3:00 PM

     

    Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Minimum Experience (yrs):

    Required Education: Not Specified

    Benefits:

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