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Media Support Technician
- Sutter Health (Emeryville, CA)
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We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Bay
Position Overview:
This role uses white glove advanced technical knowledge and experience of media production, advanced audio-visual system solutions and provides high-level media and technical support to company personnel and senior executives. Responsible for advanced set up and operations, and maintaining audio and video equipment for events, meetings and large-scale productions. Use in depth knowledge in voice and data applications, managing and coordinating projects while simultaneously identifying, analyzing, and documenting problem resolutions. Collaborate with event coordinators and customers to understand their media needs and ensure seamless execution from start to finish. This position is customer-facing, including executive staff and uses strong attention to detail of media operations and delivering exceptional service and support.
**Job Description** :
EDUCATION:
_Equivalent experience will be accepted in lieu of the required degree or diploma._
+ Bachelor’s Degree in Computer Science, Information Technology or related field.
TYPICAL EXPERIENCE:
+ 3 years recent relevant experience
+ Experience with Media Events preferred.
+ Knowledge of conference room technology, video conferencing systems preferred.
SKILLS AND KNOWLEDGE:
+ Advanced organization skills and ability to prioritize multiple projects and objectives in a fast-paced environment.
+ Work independently and as part of a team.
+ Applies experience and skills to complete assigned work within own area of expertise
+ Understands how the assigned duties relate to others in the team and how the team integrates with others in the job family
+ Advanced knowledge of control systems for fixed room technology
+ Handle multiple complex projects while interacting with a variety of technical personnel and departments.
+ Ability to drive and operate company vehicles with powered lift gates.
+ Proficient in operating corporate vehicles with the highest regard to safety and efficiency.
+ Able to load and secure equipment for travel.
+ Ability to work flexible hours, including evenings, weekends, and holidays.
+ Able to work in a fast-paced environment.
+ Available to travel to other cities; often includes overnight stay and accommodations.
+ Recognizes and solves typical problems that can occur in our own work area without supervisory approval: evaluates and selects solutions from established options.
_These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)._
Job Shift:
Day/Evening
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $37.22 to $53.97 / hour
_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._
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