• Medical Support Assistant (Optometry Clinic)

    Chenega Corporation (Lawton, OK)


    Summary

    Come join a company that strives for _Extraordinary People and Exceptional Performance_ ! **Chenega Government Mission Solutions, LLC,** a **Chenega Professional Services** ’ company, is looking for a **Medical Support Assistant** in support of the Optometry Clinic at the Lawton Indian Health Hospital located in Lawton, Oklahoma.

     

    Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

    Responsibilities

    + Answer the telephone and refer calls to proper person. Answers general questions about the respectiveprogram (behavioral health, optometry, administration, audiology, etc.), e.g., hours of clinic, proceduresfor making appointments. Greets and receives patients and has patient complete patient informationforms.

    + Create and manage records using computer software. Responsible for providinginformation about the organization to the public or for routing customers' questions to the appropriateperson.

    + Receives patients, explains method of procedures, sets up and adjusts accessory equipment andperforms required procedures.

    + Coordinates the appointment system including compiling appointment system data, mailing ofappointment notices, appropriate handling of waiting lists and other appointment system duties.

    + Responds to patient concerns and/or complaints and assists patients with documenting an officialcomplaint and/or coordinating with department supervisor for timely resolution.

    + Assists with consults, coordination of care, and referrals for patients.

    + Assess and interpret varying situations to determine proper action to take and must assess conditions andsituation over the telephone or via audible alarm system in order to provide proper response, i.e. medical,fire, security or police services. Incumbent must be able to execute numerous emergency procedures andresponses at the same time.

    + Maintains and utilizes the Resource Patient Management System (RPMS) and Electronic HealthRecord (EHR).

    + Performs other related duties as assigned.

    Qualifications

    + Have graduated from high school obtaining a diploma or an equivalent GED.

    _Knowledge, Skills and Abilities:_

    + Have good communication and people skills.

    + Have good work ethic, being punctual and working the days scheduled to work.

    + Have working knowledge of Microsoft Windows.

     

    Estimated Salary/Wage

     

    USD $16.35/Hr. Up to USD $16.35/Hr.

     

    Chenega Corporation and family of companies is an EOE.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Native preference under PL 93-638.

     

    We participate in the E-Verify Employment Verification Program