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Working Title: HCCS Trainer and Education Specialist

Job Class: Human Services Program Specialist 2

Agency: Human Services Dept

+ **Job ID** : 90918

+ **Location** : Brainerd

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 12/18/2025

+ **Closing Date** : 12/31/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / MAPE DHS Central Office

+ **Division/Unit** : Health Care Administration / Eligibility and Operations

+ **Work Shift/Work Hours** : Day Shift / Varies

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $26.43 - $38.55 / hourly; $55,185 - $80,492 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

*This posting may be used to fill multiple openings*

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

_***This posting is in at the Brainerd Central Office location***_

This position is responsible for designing, delivering, and evaluating the most complex phases of DHS policy and system education. Drawing on extensive experience with large-scale and boutique public health care programs, the Trainer and Education Specialist will tailor learning solutions to a diverse audience.

Responsibilities include:

+ Implement training for new, intermediate, and experienced eligibility workers related to Minnesota Health Care Programs (MHCP), service delivery, and systems.

+ Establish and oversee continuous quality improvement processes for operational workflows, curriculum development, and training programs.

+ Serve as a business professional on internal and external initiatives involving HCCS systems, eligibility processes, and benefit delivery including care coordination.

+ Proactively engage in special assignments as directed by leadership to consistently embody and communicate the DHS mission, vision, and values to our stakeholders.

Minimum Qualifications

+ Three years of experience advising and determining eligibility for participants in Minnesota Health Care Programs (MHCP), coupled with extensive knowledge of the Minnesota Eligibility Technology System (METS), MMIS, and MAXIS.

+ Experience providing training, mentoring, lead work, facilitating group presentations or similar audience-based demonstrations.

+ Strong communication skills with a demonstrated ability to communicate complex concepts clearly and concisely.

_***_ _Bachelor’s degree in human services, business, healthcare or related field may substitute for one year of experience._

Preferred Qualifications

+ Project management skills with the ability to multi-task and advance activities through-out the project timeline, as well as set goals and timelines, organize project workflows with others and monitor and evaluate accomplishments.

+ Knowledgeable in adult learning, curriculum development and instructional design Technical writing skills to write clear and easy-to understand instructional documents.

+ Variety of experiences working effectively with others from different backgrounds and cultures.

+ Strong interpersonal skills to work effectively with a variety of people in various contexts.

+ Creatively problem-solve and recommend best practice solutions to meet business needs.

+ Knowledge of regulatory standards & accreditation compliance.

+ Knowledge of roles and responsibilities of other HCA Divisions (HCEA, HCIA, MPPS), Behavioral Health, MNsure, Counties and Tribes to ensure effective and high-level problem solving, collaboration and outreach is performed.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.