"Alerted.org

Position Summary:

Functions as an integral part of a service team by using advanced customer service skills. Provides support to the Human Resources function by answering phone calls, managing meeting schedules, and providing information and direction to customers. Assists with functional areas as necessary including employment, HRIS, benefits, compensation and employee relations.

Essential Functions and Responsibilities:

1. Composes and distributes letters, memos, announcements, mass mailings, and other communications related to the job.

2. Maintains files, records, reports, and other documentation related to the work.

3. Participates in recruitment, retention and other special event activities.

4. Performs data entry and generates reports as requested.

5. Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

6. Provide basic information to employees (via telephone or office visit), requiring knowledge of and adherence to established HR policy and procedure to include application and transfer process, PTO and payroll questions, FML or union contracts..

7. Provides clerical support for HR leadership and staff as needed.

8. Responsible for tracking performance evaluations, licenses, certification, registrations, etc.

9. Responsible for maintaining forms racks, kiosks, bulletin boards, legal posters, etc.

10. Assists in employment processes such as reference checks, Medicaid fraud, criminal and licensure checks.

11. Assists in coordinating employee recognition programs and other special projects as assigned.

12. Retrieves, opens, sorts, reviews and distributes mail appropriately.

13. Performs related duties as required.

Qualifications:

Required:

High school diploma.

Preferred:

Associates degree

Knowledge, Skills, and Abilities:

* Ability to utilize technology, including HRIS.

* Maintains knowledge, coordinates and assists in communication and implementation of system-wide initiatives related to benefit changes, compensation, retirement services, HRIS and open enrollment.

* Maintains established departmental policies and procedures. Provides basic policy interpretation and direction to inquiring employees.

* Prepares initial records for newly hired employees.

* Composes and distributes letters, memos and other communications related to work.

* Maintains job description files, follow-up on job description status and prepares drafts as requested.