• Benefits & Leave Manager

    WellLife Network (Lake Success, NY)


    Salary Range **$75,000.00 - $85,000.00 Salary**

     

    Education Level **4 Year Degree**

    Description

    Make an Impact.

     

    At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

     

    **Position Summary:** The Benefits & Leave Manager is responsible for managing the day-to-day operations of the organization’s benefit and leave programs. This role ensures compliance with all applicable regulations, supports employees with benefit- and leave-related needs, and oversees workflows that promote efficiency, accuracy, and excellent customer service. The Manager supervises staff involved in benefit and leave administration and serves as a key liaison between employees, vendors, and internal stakeholders.

    ESSENTIAL ACCOUNTABILITIES:

    • Provide strategic leadership and oversight of employee benefits and leave programs, ensuring plans remain competitive, compliant, and aligned with organizational objectives.

    • Manage the daily administration of all health, welfare, retirement, and leave programs (medical, dental, 401k, STD/LTD, FMLA, ADA, COBRA, workers’ compensation).

    • Supervise and support benefit administrators, ensuring accurate processing, timely issue resolution, and a strong focus on customer service.

    • Monitor leave requests, ensure compliance with federal, state, and local laws, and provide guidance to employees and managers on leave policies.

    • Oversee accurate and timely reconciliation of benefit invoices, payroll deductions, and HRIS data feeds to carriers.

    • Review, approve, and ensure compliance of retirement plan transactions.

    • Help lead employee communications for benefits and leave, ensuring clarity, accessibility, and consistency across intranet, onboarding, and agency updates.

    • Partner with HRIS to monitor, troubleshoot, and implement electronic data transmissions with benefit carriers.

    • Support annual open enrollment, including coordination with vendors, preparation of employee materials, and administration of employee changes.

    • Maintain compliance with all applicable laws, audits, and reporting requirements related to benefits and leaves.

    • Provide coaching, training, and guidance to team members to strengthen operational performance and professional development.

    • Serve as an escalation point for employee benefit and leave inquiries, resolving complex cases while maintaining confidentiality and compliance.

    • Collaborate with the Benefits Director to implement process improvements, support strategic projects, and ensure alignment with organizational goals.

    • Help prepare and present reports on benefit and leave activity, employee utilization, and compliance issues for HR leadership review.

    • Visit various locations and provide in office presence 2-3 days a week to build better customer service for employees

    • Perform other HR duties as assigned.

    What You’ll Gain

    + Compensation: Competitive hourly rate based on experience.

    + Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).

    + Work-Life Balance: Paid time off, holidays, and personal days.

    + Wellness Program: Free and low-cost gym and wellness access and support.

    + Training & Growth: Ongoing professional development and career advancement opportunities.

    + Meaningful Work: Direct impact on the lives of youth and their families.

    + Supportive Environment: A collaborative team that values your contributions.

    Qualifications

    Qualifications:

    • Bachelor’s degree in human resources, Business Administration, or related field

    • 3+ years of progressive experience in HR roles, with demonstrated expertise in benefits and leave administration.

    • Strong knowledge of employment laws, regulations, and best practices.

    • Excellent communication, interpersonal, organization, and problem-solving skills.

    • Ability to maintain confidentiality and handle sensitive information with discretion.

    • Proven managerial abilities and experience managing HR teams or projects.

    • Proficiency in HRIS systems and Microsoft Office Suite.