• Repair Order / Estimate Agent

    Premier Truck Group (Salt Lake City, UT)


    Winners Work Here!

     

    Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

     

    Who is Premier Truck Group?

     

    Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

     

    Why Join Our Winning Team?

    When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

    Employee Discounts

     

    Medical, Dental, and Vision Insurance

     

    Life Insurance

     

    Employee Assistant Programs

     

    Paid Holidays and Paid Time Off

     

    401k Plan with Employer Match

     

    Training

     

    Work-Life Balance

     

    Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

    Estimate Agent Responsibilities:

    Candidate will be responsible for reviewing repair estimates/taking calls from our vast network of vendors across the country for our customers heavy duty vehicles, trailers, and forklifts.

     

    A strong understanding of automotive systems and repair procedures, parts pricing, labor guides, possible warranty considerations, and repair shop procedures/practices in a repair shop either as a technician/service advisor a huge plus, but not required.

     

    Knowledge with Mitchell1 automotive labor guide or equivalent a plus.

     

    Candidate must be able to work in a sometimes fast paced environment while still being accurate and efficient.

     

    Develop working relationships with our customer contacts and vendors and involve them as needed to ensure a smooth flow of information to limit downtime of units.

     

    Communicate directly with customers and vendors when required to clarify repairs or customer questions.

     

    A huge plus if candidate has an education in automotive - prior ASE certifications. (Not required)

     

    Ability to complete work individually or in a team atmosphere.

     

    Hybrid schedule after training period.

    Estimate Agent Requirements:

    Experience with Microsoft Office: Word, Excel, and Outlook

     

    Strong communication, organizational, and multi-tasking skills

     

    Automotive/Diesel knowledge preferred, but not necessary

     

    Dispatch experience preferred, but not necessary

    IND-ADMIN

    Ready to Join?

     

    Premier Truck Group is an equal opportunity employer.